Audience

Businesses looking for a chatbot solution to increase customer satisfaction

About Etiya Chatbot

Today, improving the customer and employee experience has become the center of all strategies. For this reason, it is also critical to benefit from all necessary technological support in order to solve the problems of customers and employees quickly and effectively. Chatbot is a rule-based or artificial intelligence-supported advanced conversational robot that simulates human conversations through digital messaging and can make real conversations for various purposes such as getting information and taking action on a subject. Rule-based chatbots provide rule-based messaging with short and automated replies for standard questions. They are suitable for the optimization of notification processes based on the uncomplicated exchange of information and requests. On the other hand, artificial intelligence (AI) supported chatbots provide personalized messaging based on data and information received from all systems and channels. They are used for resource and process efficiency with response

Integrations

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Company Information

Etiya
Founded: 2004
Holland
www.etiya.com/en/products/chatbot

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Product Details

Platforms Supported
Cloud
Training
Documentation
Support
Phone Support
Online

Etiya Chatbot Frequently Asked Questions

Q: What kinds of users and organization types does Etiya Chatbot work with?
Q: What languages does Etiya Chatbot support in their product?
Q: What kind of support options does Etiya Chatbot offer?
Q: What type of training does Etiya Chatbot provide?

Etiya Chatbot Product Features

Chatbot

Prediction
Machine Learning
Natural Language Processing
Context and Coherence
Payment Integration
Call to Action
Inline Media / Videos
Social Media Integration
Sentiment Analysis
Reporting / Analytics
Human Takeover
Ready-made Templates

Conversational AI

Virtual Assistant
Intent Recognition
On-Screen Chats
Code-free Development
Speech Recognition
For Developers
Omni-Channel
Multi-Languages
Speech Synthesis
Sentiment Analysis
Contextual Guidance
Pre-configured Bot
Reusable Components