Audience
Organizations searching for an Artificial Intelligence solution to analyze user feedback at scale
About Essense
A single click transforms user feedback into actionable insights with AI. With thousands of incoming feedback points from customer support, online reviews, and more. It can be hard to keep track of what’s important. Analyze thousands of pieces of feedback in seconds for a fraction of the cost of other tools. Analyze your competitors and take the guesswork out of your product roadmap.
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Point & click client feedback directly to your site, with ZERO project limits.
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🌟BugHerd works in 3 easy steps:🌟
1. Pin feedback to your webpage elements with the intuitive browser extension.
2. Contextual metadata is automatically added to all pins including; browser, OS, screen size & resolution, selector information and more.
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Userback
Userback is the leading user feedback and bug tracking solution for software teams looking to understand users and build better products.
With Userback, you can collect metadata-enriched visual feedback and gain deep insights into your user's sentiment and behavior with in-app surveys like NPS, CES, and CSAT metrics. Add deep context to any piece of feedback via full session replay features.
Create user segments and track every user from the moment they log in. Survey only the cohorts that are important to you and understand your user experiences throughout the entire lifecycle from trial to churn.
Wrap it all up with branded feature portals, and public roadmaps, and a centralized location for all your feedback to reduce feedback overhead by 70% and increase feedback closure times by 10X.
No code? No problem. Start instantly with a code-free browser extension, perfect for internal QA and bug tracking.
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Usersnap
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Companies such as Red Hat, Erste Bank, Lego, and Harvard University excel in their enterprise growth and operations with Usersnap. Product teams strive for user-centric processes and rely on Usersnap to gain clarity for product decisions. Grow in confidence with a scalable user feedback software as your partner.
Usersnap is right for you if want to:
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Delighted
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- Trigger surveys and sync real-time feedback into your existing toolset, e.g. Slack, Salesforce, Shopify, Stripe, Hubspot, and more. Surface trends that require immediate attention with AI-driven survey text analysis, pre-built reports, and role-based dashboards
- Act quickly with alerts and email digests you can customize by department, so feedback reaches those who can make a difference.
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Pricing
Starting Price:
$99.99 per month
Free Version:
Free Version available.
Integrations
No integrations listed.
Company Information
Essense
www.essense.io
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Product Details
Platforms Supported
Cloud
Training
Live Online
Support
Online