fabric NEON
fabric NEON is an agentic commerce platform built to help brands optimize their product catalogs for AI-driven search and discovery. It enables retailers to monitor how their products appear across AI engines like ChatGPT and Gemini. The platform analyzes catalog visibility, content depth, and intent alignment to identify optimization opportunities. With built-in monitoring, brands can benchmark performance using system and custom prompts. fabric NEON also accelerates product onboarding by enriching SKUs with intent-rich product data. Flexible integrations allow seamless activation across existing commerce stacks and data feeds. The result is faster time to market and improved conversion in AI-powered commerce channels.
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Ada
Ada is the omnichannel AI platform for customer service - built to automate, scale, and elevate CX across channels with generative AI agents. Trusted by global brands like Square, Pinterest, Canva, and monday.com, Ada has powered 5.5B+ interactions since 2016. Its AI agents deliver always-on, multilingual support across voice, messaging, and email, resolving up to 83% of inquiries instantly.
Eliminate wait times with natural AI Voice, deliver personalized service via AI Messaging, and automate 70% of email responses. Ada combines automation and intelligence with enterprise-grade control, transparency, and security (HIPAA, SOC2, GDPR). Own your AI strategy end-to-end - train agents with Playbooks, measure ROI through CSAT and KPIs, and integrate seamlessly via APIs. Discover how Ada reduces costs and improves response times without compromising quality.
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Mirakl
Mirakl is a leading enterprise marketplace and dropship platform that enables retailers, distributors, and manufacturers to expand assortment and accelerate eCommerce growth. Its unified platform powers third-party marketplaces, dropship operations, supplier catalog onboarding, retail media, and global seller payouts. Trusted by over 450 companies worldwide, Mirakl supports more than 100,000 sellers and processes billions in marketplace transactions annually. The platform helps businesses scale product selection without inventory risk while automating operations for greater efficiency and profitability. With Mirakl Ads, companies can unlock retail media revenue through AI-driven advertising solutions optimized for marketplace environments. Mirakl Connect links brands and sellers to the right marketplaces, streamlining onboarding and growth opportunities. Mirakl Nexus extends this ecosystem as the agentic commerce brain, connecting shoppers and merchants to AI platforms.
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Agentic Commerce Protocol (ACP)
Agentic Commerce is a developer-centric platform for creating intelligent, AI-powered shopping experiences that act like autonomous sales agents to guide customers through discovery, search, product selection, and conversion across digital commerce channels. It provides tools, APIs, and modular components that help teams embed natural language understanding, personalized recommendations, adaptive search, and conversational interfaces directly into their storefronts or apps, enabling shoppers to interact with sites using human-like language and intent. It supports automated personalization that dynamically adjusts content and suggestions based on real-time behavior, visitor signals, and business rules, reducing friction and improving relevance without manual merchandising. Built for flexibility and scale, Agentic Commerce enables integration with existing ecommerce systems and data sources so developers can extend functionality and track performance.
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