Audience
Vice President of Customer Success, Head of Customer Success, Chief Customer Officer, Director Customer Experience, Director of Customer Experience, Director of Customer Service, Head of Customer Support
About Eclipse AI
Eclipse AI is a plug-and-play AI tool that detects the risk indicators that lead to customer churn. Eclipse AI allows you to plug in your voice-of-customer data from different channels (surveys, reviews, chat logs, phone logs, etc.). Eclipse AI then generates risk mitigations to reduce customer churn based on analysis of your voice-of-customer data and industry best practices.
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Eclipse AI
Australia
eclipse-ai.com
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