CSS IMPACT
CSS IMPACT is a leading provider of Next-Gen Financial Ecosystems & Omnichannel Engagement cloud platforms. Featuring HD 2.0 | Ai - an Agent-less “Ai” (Artificial Intelligence) Digital Consumer or Debtor Engagement bot for credit, billing, collections & revenue cycle management. This “Digital & Voice First Ai" servicing technology can answer common questions, accept payments, & negotiate accounts with a frictionless positive experience without changing the consumer's behavior by using new IoT channels of communications, such as Google Assistant, Google Ai Voice (phone), Text, Chat, Email, Online smart portals, as well as traditional call center technologies - Dialers, Click-to-dial, IVR & Telephones.
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InterProse ACE
InterProse ACE is a modern, web-based debt recovery software solution built for collection agencies who specialize in consumer or commercial debt, including property management, healthcare, education, and government accounts.
ACE also serves collection attorneys, property managers, original creditors, financial institutions and government entities.
Developed to be flexible and configurable with no one business case in mind, our feature-rich debt collection application helps users easily manage their accounts, set up custom payment plans, process billing, issue client invoicing and reports, manage legal judgments, report/analyze their data in custom templates, automate just about any manual process and do it all in a highly efficient and cost-effective way.
Key features include account bundling, account-level documents attachments, heavy process automation, client access, trust accounting, credit reporting, consumer self-service tools, and numerous tech integrations.
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Cosmos
Cosmos is an enterprise-class debt recovery software driven by advanced AI & Machine Learning capabilities. This cloud based software can solve your debt collection and recovery challenges. Manage your entire collection life cycle on a single platform with integrated telephony and digital tools.
Features:
- Unified Credit & Collections Management system.
- Using preferred contact channels, automated payment and workout options, and pre-delinquency help.
- Variable agent/third-party performance& compliance management.
- Software-as-a-Service, on-premises, and cloud-based deployment methods
- Sophisticated engagement strategies enable agents to connect with customers over voice, SMS, email, letters, portals —at the right time—to drive resolution.
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