Daisee
Daisee builds technology to provide access to deep insight into the behavioural and emotional dynamics of your customers with the most accurate AI-powered, fully-automated AQM available for more impactful coaching, improved commercial outcomes and compliance monitoring.
Daisee analyzes and automatically scores 100% of customer interactions using a world-first automated, digital quality scorecard. This automatically surfaces quality assurance issues that require human intervention in the areas of communication, compliance and conduct.
Daisee enables you to see far beyond words alone, surfacing the underlying emotion hidden deep within your interactions – what your customers are really saying, thinking, and feeling. Daisee helps organisations create practical business value immediately, with software that is incredibly flexible and easy to deploy across any telephony system.
Globally Daisee operates in Australia, New Zealand and the USA.
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Dragon Speech Recognition
Putting words to work with AI‑powered speech recognition. Empower your employees to create high‑quality documentation. Save your organization time and money with Dragon Professional Anywhere, AI‑powered speech recognition that integrates into enterprise workflows. Empower attorneys to create high‑quality documentation and save time and money with Dragon Legal Anywhere, cloud‑hosted speech recognition that integrates directly into legal workflows. Enable officers to safely and efficiently meet reporting and documentation demands with this customized solution. Drive productivity at work and create and transcribe documents, short-cut repetitive steps—by voice. Seamlessly create, edit and transcribe legal documents by voice for improved efficiency, costs. Complete documents wherever work takes you with the cloud‑based, professional‑grade mobile dictation solution.
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Otter.ai
Otter is where conversations live. Generate rich notes for meetings, interviews, lectures, and other important voice conversations with Otter, your AI-powered assistant. Organizations who have the Otter advantage. Teams big and small trust Otter to transcribe their important conversations. Our shiny new release, Otter 2.0, adds more functionality to improve collaboration and productivity. The Teams plan includes capabilities designed especially for small and medium businesses and teams in larger enterprises. Record and review in real time. Search, play, edit, organize, and share your conversations from any device. Record conversations using Otter on your phone or web browser. Import or sync recordings from other services. Integrate with Zoom. Get real-time streaming transcripts and, within minutes, rich, searchable notes with text, audio, images, speaker ID, and key phrases. Share or export voice notes to inform others and get on the same page.
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DeepScribe
DeepScribe’s AI-powered scribe captures the natural conversation between a clinician and patient and automatically writes medical documentation, allowing clinicians to focus on patient care instead of note-taking.
Through an easy-to-use mobile app, DeepScribe records the natural clinical encounter and transcribes it in real time. Our proprietary AI then extracts the medical information from the transcript, classifies it into a standard note, and then integrates that note directly into a clinician’s electronic health record system.
Unlike traditional scribes, dictation tools, or other solutions, the ambient nature of DeepScribe means it doesn’t intrude on the patient visit or disrupt the clinical workflow. Providers can simply talk to their patient like normal, then review their notes after the visit and sign-off in their EHR. DeepScribe handles documentation, charting, and even populates suggested diagnostic coding based on the information extracted from the visit.
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