Audience
Help Desk solution for companies
About Deskero
Through Deskero even the smallest team can quickly manage several different channels at the same time: from social networks to email. You can easily convert any request you get by email into a ticket, by importing subject, text and attachments. And you can automate the process in a snap, by using Deskero’s smart filtering options that automatically transform each imported email into a ticket with specific properties, and they assign it to the right agent through automated assignment rules. Deskero will help you keep your customer care efficient so that your agents stay productive and your clients become even happier! Collect feedback and requests directly from your own web page, WordPress or Magento site: you can quickly configure our widget and integrate it into your existing website, to provide an absolutely seamless customer care experience.
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Pricing
Starting Price:
$9 per user per month
Integrations
Company Information
Deskero
Founded: 2012
United Kingdom
www.deskero.com
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Product Details
Platforms Supported
Cloud
iPhone
iPad
Android
Training
Documentation
Support
Phone Support
Online
Deskero Frequently Asked Questions
Deskero Product Features
Help Desk
Alerts / Escalation
Automated Routing
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
Community Forums
