Decode

EchoDepth is an Emotional Risk Intelligence platform from Cavefish. It measures how communication will land before it is delivered, scoring delivery risk across video, voice and text. Unlike sentiment analysis, which classifies language as positive or negative after the fact, EchoDepth analyses observable delivery signals and returns scored, timestamped reports showing where audiences disengage and what to change. Measurement is built on the Facial Action Coding System standard: 44 Action Units calibrated across 14 cultural cohorts in 6 countries, rather than generic image classification. EchoDepth reports what the facial muscles did, not what emotion that represents, leaving interpretation to context-aware human review. For regulated deployment this is the defensible architecture. Typical applications include earnings call and investor communication review, FCA Consumer Duty vulnerability detection, contact centre escalation prevention, interview consistency scoring, and defence

Perspective AI is an AI‑powered customer research platform that scales authentic, natural conversations to uncover deep customer insights and drive data‑informed decisions. From a single topic prompt, it auto‑generates conversation guides and conducts engaging, voice‑ or text‑based interviews at scale, then delivers instant summaries, interactive analyses, and shareable highlights to align teams around customer motivations, frustrations, and future intentions. Its persistent VOC memory ensures every new interaction enriches a centralized knowledge base, while real‑time dashboards reveal patterns, sentiment, and decision drivers without manual setup or complex integrations. Launching in minutes, Perspective AI equips product managers, customer success leaders, and market researchers with on‑demand, AI‑mediated dialogues that transform qualitative feedback into precise, actionable strategies.