Decode

EchoDepth is an Emotional Risk Intelligence platform from Cavefish. It measures how communication will land before it is delivered, scoring delivery risk across video, voice and text. Unlike sentiment analysis, which classifies language as positive or negative after the fact, EchoDepth analyses observable delivery signals and returns scored, timestamped reports showing where audiences disengage and what to change. Measurement is built on the Facial Action Coding System standard: 44 Action Units calibrated across 14 cultural cohorts in 6 countries, rather than generic image classification. EchoDepth reports what the facial muscles did, not what emotion that represents, leaving interpretation to context-aware human review. For regulated deployment this is the defensible architecture. Typical applications include earnings call and investor communication review, FCA Consumer Duty vulnerability detection, contact centre escalation prevention, interview consistency scoring, and defence

Let our AI conduct and analyze conversations with hundreds of customers, delivering the depth of an interview at the scale of a survey. Replace manual research methods with AI-moderated interviews and understand your customers at speed and scale. Customize your own AI interviewer by building your own discussion guide, adding moderator instructions, and adding relevant files about your study. Conduct hundreds of interviews at once. Our AI interviewer engages participants in meaningful conversations and delves deeper to uncover the reasoning behind their responses. Effortlessly summarizes transcripts, identifies key themes, and delivers actionable insights to help you make informed decisions that drive business growth. Aptitude offers a range of use cases to fully understand your customers, inside and out. Get deep qualitative and quantitative feedback on new products. Automatically interview churned users so you can get feedback immediately.