Audience

Businesses that need a powerful field service management solution

About Davisware GlobalEdge

Save time, boost revenue, and scale operations faster with GlobalEdge, the industry’s No. 1 and only enterprise resource planning (ERP) software for field service businesses, including commercial food equipment service, HVAC, and petroleum service. Better manage and serve your customers by leveraging one centralized system, featuring customer management, service agreement tracking, scheduling, billing, purchasing, accounting, and more. Configurable and flexible views allow dispatchers and departments to control the information displayed about a job, types of jobs, or the jobs that are scheduled for the day, week, or month. From a centralized location, easily schedule recurring service from a single work order and dispatch calls to every division of your business in real time directly to your techs in the field.

Integrations

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Company Information

Davisware
Founded: 1988
United States
www.davisware.com/field-service-management-software-globaledge/

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Product Details

Platforms Supported
Windows
Training
Documentation
Live Online
Webinars
In Person
Support
Phone Support

Davisware GlobalEdge Frequently Asked Questions

Q: What kinds of users and organization types does Davisware GlobalEdge work with?
Q: What languages does Davisware GlobalEdge support in their product?
Q: What kind of support options does Davisware GlobalEdge offer?
Q: What other applications or services does Davisware GlobalEdge integrate with?
Q: What type of training does Davisware GlobalEdge provide?

Davisware GlobalEdge Product Features

Equipment Maintenance

Customer Database
Dispatch Management
Equipment Tracking
Inventory Control
Job Management
Maintenance Scheduling
Warranty Tracking
Work Order Management

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

HVAC

Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Job Management
Maintenance Scheduling
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Oil and Gas

Logistics Management
Material Management
Maintenance Management
Equipment Management
Compliance Management
Resource Management
Job Costing
Work Order Management
Scheduling
Inventory Management
Project Management

Service Dispatch

Billing & Invoicing
Call Center Management
Customer Database
Inventory Control
Job Management
Job Tracking
Scheduling
Service History Tracking
Work Order Management
Contract Management
Mobile Access
Routing
Self Service Portal
Technician Management

Tradesman Job Management

For Builders
For Electricians
For HVAC
For Plumbers
For Roofers
For Field Service Businesses
Quoting
Scheduling
Job Tracking
Invoicing
Reporting
Dispatch Management
Payments
Customer Database
Contract Management
Time Tracking