Audience

For any company with active interactions with their customers. providing them technical or customer support

About Daktela

Our cloud contact centre is a communication platform that can be easily managed online from anywhere. The customizable software seamlessly connects all your communication channels and customer information with information from other business systems to enhance and personalize the overall customer experience. Businesses of all shapes and sizes can benefit from this efficient, unified approach.

Pricing

Starting Price:
€25
Free Trial:
Free Trial available.

Integrations

Ratings/Reviews

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Company Information

Daktela
Founded: 2006
Czech Republic
www.daktela.com/global/

Videos and Screen Captures

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Product Details

Platforms Supported
SaaS
iPhone
iPad
Android
On-Premises
Training
Documentation
Live Online
Webinars
In Person
Videos
Support
24/7 Live Support
Online

Daktela Frequently Asked Questions

Q: What kinds of users and organization types does Daktela work with?
Q: What languages does Daktela support in their product?
Q: What kind of support options does Daktela offer?
Q: Does Daktela have a mobile app?
Q: What type of training does Daktela provide?
Q: Does Daktela offer a free trial?
Q: How much does Daktela cost?

Daktela Product Features

Call Center

Escalation Management
Outbound Call Center
Manual Dialer
Call Recording
Queue Management
Call Scripting
Blended Call Center
Progressive Dialer
Campaign Management
Predictive Dialer
Inbound Call Center
IVR / Voice Recognition
Call Logging
Reporting/Analytics
Real-time Chat
Database