DAINA

Aligning your workforce to changing requirements, clients, contracts and demand is a complex and time-consuming task. However, designing an optimised roster that meets the needs of the business can yield high value savings by reducing overtime, agency, headcount and costs whilst also ensuring that timescales and deadlines are met without sacrificing quality of service. Traditionally tools have been expensive, cumbersome and slow often providing unworkable rosters. However, HFX have developed Imperago® Workforce Design based on over 20 years’ experience in workforce planning that enables highly efficient rosters to be created in minutes that not only meet the needs of the business but also provide staff-friendly patterns to work.

YourRadar is a cloud-based, fully customizable workforce management software that improves the efficiency and profitability of small service businesses. Owners, managers, and dispatchers all have been appointed with the difficult task of organizing and scheduling the different tasks or jobs of workforce employees. It is on them to ensure that everything is running smoothly, yet at the same time be prepared for the unexpected. An important aspect of this is ensuring they have the right tools to mitigate the time spent on mundane tasks and fixing problems. By creating job completion estimates the person in charge of scheduling will know whether or not an employee is close to being over or under of their completion time. Instead of that employee being late for their next appointment, the scheduler will be able to see in real time who else is available and how far away they are from another job. This means less phone calls and more effective action.