Audience
Medical, Service Bureaus, Exhibiting Companies, Business to Business
About CopiaFacts
CopiaFacts, is a family of telephony software products that include: FaxFacts, E-MailFacts and VoiceFacts. FaxFacts, offers a variety of fax solutions, fax server, fax broadcasting, high volume personalized fax mail merge, desktop faxing, fax mail, fax-on-demand, fax to e-mail and vise versa; E-MailFacts improves your e-mail broadcasting by verifying the recipients e-mail domain before the email is actually sent which reduces the back-flow of bad e-mails and VoiceFacts, which offers IVR and voice broadcasting solutions. SMS solution is now available.
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Integrations
No integrations listed.
Company Information
Copia
Founded: 1987
United States and United Kingdom
www.copia.com
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Product Details
Platforms Supported
Cloud
Training
Documentation
Live Online
Webinars
Support
Phone Support
CopiaFacts Product Features
IVR
Call Logging
Call Recording
Call Routing
Survey Management
Voice Mail
Call Center
Multiple Scripts
Phone Key Input
Text to Speech
Voice Customization