• Matthew H.
    Account Executive
    Used the software for: 1-2 Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 1,000 - 4,999
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Consensus has been great!"

    Posted 2024-06-27

    Pros: This system has allowed me to easily create and deliver content to my prospective customers in a timely matter.

    Cons: I have not had any negative experiences with the product thus far.

    Overall: Consensus has been great! It has streamlined my content and demo creation and automate a lot of process internally.

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  • Natalie D.
    AM
    Used the software for: 6-12 Months
    Frequency of Use: Weekly
    User Role: User
    Company Size: 1,000 - 4,999
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Great Demo Tool"

    Posted 2024-06-20

    Pros: Love how easy to use this is and how much the clients like this, I also love the extension so its easy to add demos from Gmail.

    Cons: I don't have many cons since I am not an admin, and I was not part of the buying process.

    Overall: Love how easy to use this is and how much the clients like this, I also love the extension so its easy to add demos from Gmail.

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  • Samuel A.
    VP of Sales
    Used the software for: 2+ Years
    Frequency of Use: Weekly
    User Role: User
    Company Size: 5,000 - 9,999
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Consensus will help you close business"

    Posted 2024-06-18

    Pros: I like that Consensus allows my prospects to see demos of our software on their own time without having to come to me for a live showing.

    Cons: I don't see any gaps in the product at this time and enjoy using it.

    Overall: Consensus speeds up our sales cycles and allows us to track the products and services our prospects care about the most.

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  • A Consensus User
    Account Executive
    Used the software for: 1-2 Years
    Frequency of Use: Weekly
    User Role: User
    Company Size: 1,000 - 4,999
    Design
    Ease
    Features
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Powerful tool to improve buying journey "

    Edited 2024-06-25

    Pros: It has been so powerful within our Sales Org to be able to provide our buyers with the right information at the right time. Consensus is helping us to qualify (in/ out) more quickly, leading to a faster sales cycle. The integration with Gmail is working spotlessly and it was incredibly easy to learn and use Consensus (took about 20 minutes to understand and get used to it).

    Cons: Nothing I can think of, other than a couple of permissioning issues which are coming up because of the way our org has set Consensus up.

    Overall: Selling a product that everyone wants to know about on a high-level to prepare for the future (lots of window shopping), it has been so easy to qualify leads in or out based on sending out short snippets and understanding their needs based on that.

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  • Daniel D.
    RAE
    Used the software for: Less than 6 months
    Frequency of Use: Weekly
    User Role: User
    Company Size: 1,000 - 4,999
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Super engaging with prospects"

    Posted 2024-06-05

    Pros: I like the way i can follow up with prospects after our meetings in a very engaging way also to be able to track which contents have been viewed.

    Cons: The platform might be missing a couple of languages.

    Overall: Great experience in terms of usability, I am a first timer user and it was very intuitive to kick things off with the software.

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  • Ashvin V.
    Regional sales director
    Used the software for: Less than 6 months
    Frequency of Use: Weekly
    User Role: User
    Company Size: 1,000 - 4,999
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Ease of Use- great video content solution"

    Posted 2024-06-05

    Pros: Ease of use.
    Good monitoring.
    Positive end user experience.

    The solution allows us to share video content and monitoring the views.

    Cons: No complaints or dislikes from the solution yet. Does what it says.

    Overall: Excellent product- simple to use and good end user experience.

    Easy to setup, upload and share video content.

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  • Tania D.
    Solution Advisor
    Used the software for: 6-12 Months
    Frequency of Use: Daily
    User Role: User
    Company Size: 10,000 - 19,999
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Transforms sales process and minimizing administrative burdens"

    Posted 2024-05-22

    Pros: It minimizes administrative burdens on our team, it decreases our sales process time, it is super easy to use, and our customers love it too!

    Cons: I can't think of anything I dislike about Consensus!

    Overall: Consensus is super easy to use for our business, prospects, and clients. It helps speed up sometimes (very) lengthy sales cycles which is a game changer for our teams. I've had to reach out to customer support once and they were phenomenal and solved my inquiry immediately. I also love the data and analytics that we can pull from the system. I use Consensus every day!

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  • James D.
    Account Manager Team Leader
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 10,000 - 19,999
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "A Brilliant Sales Tool!"

    Posted 2024-05-19

    Pros: Interactive.
    Ease Of use.
    Great information/analysis feedback.
    Ability to focus in on key interests of the client.

    Cons: Some of the search criteria could be a little easier when searching for specific pre-recorded video information.

    Overall: Consensus is an amazing tool that I use every day. I also manage a team that are utilising the tool daily. This is a brilliant video sharing platform that is embedded into our everyday practices.

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  • A Consensus User
    AE
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 1,000 - 4,999
    Design
    Ease
    Features
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Consensus on the Fly"

    Posted 2024-05-14

    Pros: I love how easy to use consensus is for all of my follow up calls, introducing new products and then allowing the customer to see the demos or recordings again. plus I have full visibility in tracking it

    Cons: I do not like how we cant group videos together or scale some pre- recorded videos to send to customers

    Overall: 10/10.
    Love to leverage consensus in my sales cycle.

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  • A Consensus User
    Regional Sales Director
    Used the software for: 1-2 Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 1,000 - 4,999
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Consensus - A New Way to Win Business & Curate Custom, Customer Experiences"

    Posted 2024-04-27

    Pros: Keeping prospects warm in between meetings is mission critical. Consensus' platform allows me to create custom content that is delivered in a seamless, low-pressure environment. I can now engage with my prospects and share resources with them that are customized and meaningful within the context of our engagement.

    Cons: The front-end UX is a little clunky compared to other SaaS solutions, but I haven't seen it meaningfully get in the way of a prospect being able to access the content I am sharing with them.

    Overall: Overall, Consensus is one of the critical pieces of software I use on a daily basis. I send demo videos after many of my prospect calls and use it as a means to keep prospects warm in my pipeline. It's changed the way that I go after and close business.

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  • Eric B.
    RSD
    Used the software for: 1-2 Years
    Frequency of Use: Weekly
    User Role: User
    Company Size: 1,000 - 4,999
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Consensus Rocks "

    Posted 2024-04-25

    Pros: I really like all of the different areas of content that we can arm our customers and prospects with. Short demos, testimonial videos, technical shorts, etc.

    Cons: It doesn't always pull the persons name from their email so you you have to manually type it in.

    Overall: Overall it's been a great experience. I use it on a weekly basis both in new prospecting efforts and in follow ups.

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  • A Consensus User
    Customer Success Manager
    Used the software for: 6-12 Months
    Frequency of Use: Monthly
    User Role: User
    Company Size: 5,000 - 9,999
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Saves time and gauges engagement"

    Posted 2024-04-25

    Pros: Consensus has been a total game-changer for us! This platform not only saves us valuable time but also drives incredible engagement with our potential buyers. I love how easy it is to track who has viewed our content and gauge their level of engagement. Plus, the platform is super user-friendly, making it a breeze to navigate. If you're looking for a tool that streamlines your sales process and provides actionable insights, look no further than Consensus!

    Cons: That I haven't known about this in previous jobs as it would have saved so much time.

    Overall: I love this platform and how user friendly it is. It makes life so much easier. Everyone needs to try it to understand.

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  • A Consensus User
    Account Executive
    Used the software for: 2+ Years
    Frequency of Use: Weekly
    User Role: User
    Company Size: 5,000 - 9,999
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Great presales tool"

    Posted 2024-04-17

    Pros: Easy to use, reduces the deal cycle, can track who has watched and what was important. Great integrations with Salesforce and Outlook.

    Cons: Theres not much that I don't like about Consensus. The only challenge is the outlook plug in sometimes doesn't work so you have to go the long way round.

    Overall: Can't imagine doing my Account Management role with out this tool. I've been using it for 3+ years and it's helped me close many of deals without the need for a live demo.

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  • Gordon B.
    Account Executive
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 1,000 - 4,999
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Great pre recorded demo platform "

    Posted 2024-04-16

    Pros: platform is very easy to use, there is a great library of demos, and great integration with Gmail to quickly send to prospects.

    Cons: There is nothing really of note; it has great experience so far. Keep up the great work.

    Overall: I use the Consensus platform daily to send pre-recorded demos to prospects and deals that need to be accelerated. The great thing about the platform is that you can record personalised introduction videos. I can see a measurable improvement in the deal velocity of my deals thanks to Consensus.

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  • Jim U.
    Technical Presales
    Used the software for: 6-12 Months
    Frequency of Use: Monthly
    User Role: User
    Company Size: 1,000 - 4,999
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Powerful and Easy to Use!"

    Posted 2024-04-15

    Pros: This tool is intuitively designed and very easy to use. I particularly like the integrated video software. Some of the video editing tools that I've tried are very powerful, but are hard to learn, but not Consensus. I was productive in minutes!

    Having the information about when your prospects viewed a demo and what sections they deemed most important is invaluable and can enable more timely follow up by Sales.

    Cons: There isn't really anything that I don't like about the Consensus tool.

    Overall: Aside from the excellent tool, the service from Consensus during the implementation period was excellent. I would definitely choose this tool again.

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  • A Consensus User
    PreSales Consultant
    Used the software for: 1-2 Years
    Frequency of Use: Weekly
    User Role: User, Administrator, Deployment
    Company Size: 100 - 499
    Design
    Ease
    Features
    Pricing
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Boosts deal cycle, sustains engagement, handles queries efficiently, and speeds up demos."

    Posted 2024-04-12

    Pros: - increases the speed of the deal cycle
    - improves and maintains prospect enagement
    - answers client questions without utilising resource
    - facilitates further discovery and deeper dive demos quicker

    Cons: I wish there were a few more improvements with the product. For example advanced branching demos with further options like multi question prompts for video options

    Overall: Consensus- Enhances deal cycle speed, sustains prospect engagement, addresses client queries without additional resource usage, and expedites deeper dive demos for further discovery.

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  • Kate T.
    Senior Solutions Consultant
    Used the software for: 2+ Years
    Frequency of Use: Weekly
    User Role: User
    Company Size: 10,000 - 19,999
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Using Consensus as a Sales Tool"

    Posted 2024-04-11

    Pros: This is a great tool that is absolutely essential to our sales process. We often share recordings and demo's so this is a great sales enablement tool to help with our customers. As an organisation we use this tool daily and it is key to communications between customers and prospective customers. Easy to use and capable of holding any videos and content that is crucial to send in an attractive format for our sales process. Having used the system for over 2 years, it has been key to how we share demonstrations to wider audiences, especially those that are global and require different time zones, so they are not able to attend the live version of the meeting or demo! Great product!

    Cons: In general Consensus is great, it would be useful to have some more intuitive navigation around the product for users who haven't accessed the system before so they don't need training to come in and create content themselves. The tool is great for being able to send information to customers and prospective customers, and the analytics could be easier to access or supplied in a more data friendly format.

    Overall: When I have used Consensus the most is for Sales enablement and customers reviewing recordings and specialist areas of the product. Often someone is unable to attend our meeting or we need to include a global audience, so by being able to get our demonstrations across to a wider group AND track how they are interacting with that content is key to our sales process. This is a great product that our whole team use, and is absolutely essential to our sales process. Because it is a cloud solution and has capability to send content globally, as a global organisation ourselves this fits in perfectly with our requirements from a sales process.

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  • Melissa C.
    Account Manager
    Used the software for: 1-2 Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 10,000 - 19,999
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Consensus"

    Posted 2024-04-11

    Pros: Great way to share resources to potential customers. I love to have record my meetings and share it to the customers so they can refresh what we spoke about.

    Cons: I do wish there could me more tracking options and editing tools within the program. For example, if I make a video and a team member needs to share it, the tracking capabilities go to the team member.

    Overall: Overall Consensus really meets a ton of my needs. It is a great resource not only to contact customers for new products but also training team members on these new products.

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  • A Consensus User
    SCE
    Used the software for: 1-2 Years
    Frequency of Use: Monthly
    User Role: User
    Company Size: 20,000 or More
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Consensus for SCEs "

    Posted 2024-04-11

    Pros: The ability to edit.

    The ability to track demo performance after it has been sent out, including, but not limited to Watch time how many people it was forwarded to it was forwarded to and any comments.

    Cons: Product can be a little bit finicky when attempting to publish.

    Overall: Use Consensus on a regular basis for training, videos, recaps. My team, especially enjoys the ability to create demo boards where it all allows us to give the viewer options of which demo to view based on their role within their company.

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  • Austin G.
    Solutions Engineer
    Used the software for: 6-12 Months
    Frequency of Use: Weekly
    User Role: User
    Company Size: 500 - 999
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Great tool for helping with Sales Motion"

    Edited 2024-04-11

    Pros: The tool is easy to use, has already helped us disseminate demos and closed deals faster. This helps since the nature of our software has broad application and use cases so we need to be in as many hands at once as possible for our deal cycles and this helps us get there.

    Cons: Maybe it's just the tier of subscription my team uses, but I can't seem to customize demo boards I want to send to customers with demos already in our library. It would be nice to be able to quickly piece together single experiences so we could share a full story with a customer based on features they request to see.

    Overall: So far helpful, but could definitely use room for more customization. The customer service has been helpful with bugs encountered so far. Our integration with other sales tools has been fine but can still be a little inconsistent in what it delivers.

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