Audience
Kitchen Staff, Food Server, Director of Operations, Information Technology Specialist, Restaurant Owner, Restaurant Manager, Restaurant Consultant, Kitchen Supervisor, Chief Operating Officer, and Chief Technology Officer
About ConnectSmart® Host
ConnectSmart® Host is a front-of-house solution that helps manage reservations, waitlists, tables, and serving staff. Plus, it gives you real-time trends and analytics.
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Key Features
1. Online Waitlist Management: Reduce physical wait times and improving the overall dining experience.
2. Real-time Updates: Automatic SMS or WhatsApp notifications about wait times and status updates keep customers informed, minimizing frustration and anxiety.
3. Table Management: Optimize seating arrangements, reduce wait times, and increase table turnover with Waittable's intuitive table management system.
4. Customer Notifications: Personalized SMS or email updates ensure customers stay informed about their wait status, promoting transparency and trust.
5. Reporting and Analytics: Data-driven insights help restaurants optimize operations, identify trends, and make informed decisions
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Company Information
QSR Automations
Founded: 1996
United States
qsrautomations.com/connectsmart-host/
Videos and Screen Captures
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Product Details
Platforms Supported
Cloud
On-Premises
Training
Documentation
Webinars
In Person
Videos
Support
Phone Support
Online
ConnectSmart® Host Frequently Asked Questions
ConnectSmart® Host Product Features
Restaurant Reservations
Capacity Monitoring
Custom Reservation Inventory
Feedback Management
Guest Data
Guest Notifications
Mobile App Booking
Online / Website Reservations
Reminders
Reporting / Analytics
Seat / Table Optimization
Text/SMS Communications
Waitlist Management
Deposits / Prepayment Processing
Email Marketing
Facebook Reservations
Waitlist
Alerts/Notifications
Customer Database
For Restaurants
Waiting Time Tracking
Waitlist Status Tracking
Prioritization
Public Waitlist
Reporting & Statistics
Self Check-in
