Audience

User research platform for teams

About ConfirmKit

ConfirmKit is the modern user research platform that helps you and your team to talk to users in an approachable and efficient manner. Now everyone in your organization can meaningfully contribute to making your products better. Identifying patterns and trends between interviews can be a time consuming effort. Let us do it for you. Now you can focus on your users and we'll show you the patterns. Creating an interview guide, reviewing notes, and remembering all the little details before you start an interview can be error prone. We've got you. With ConfirmKit, you only need to prepare once. Our platform systematizes your user interviewing process. Say good-bye to monotonous work. No need to copy/paste a document, dragging files into folders, or duplicating effort. Enhance your research from online chat, e-mail, online forums, existing research, and any place you can think of.

Pricing

Starting Price:
$29 per month
Pricing Details:
Billed annually
Free Trial:
Free Trial available.

Integrations

No integrations listed.

Ratings/Reviews

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Company Information

ConfirmKit
Founded: 2017
United States
www.confirmkit.com

Videos and Screen Captures

ConfirmKit Screenshot 1
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Product Details

Platforms Supported
Cloud
Training
Live Online
Support
Online

ConfirmKit Frequently Asked Questions

Q: What kinds of users and organization types does ConfirmKit work with?
Q: What languages does ConfirmKit support in their product?
Q: What kind of support options does ConfirmKit offer?
Q: What type of training does ConfirmKit provide?
Q: Does ConfirmKit offer a free trial?
Q: How much does ConfirmKit cost?

ConfirmKit Product Features

Customer Experience

Analytics
Dashboard
Feedback Management
Text Analysis
Action Management
Customer Segmentation
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Trend Analysis

Customer Service

Surveys & Feedback
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Virtual Assistant
Workflow Management

Customer Success

Health Score
Usage Tracking / Analytics
Account Alerts
Win / Loss Analysis
Customer Lifecycle Management
Onboarding
Account Management
Customer Engagement
Revenue Management
Communication Management

Market Research

Email / Online
Benchmarking
Compensation Management
Data Management
Face-to-Face
Panel Management
Paper-Based
Phone-Based
Sample Management
Statistical Analysis
Survey Management

UX

Usability Testing
User Journeys
User Research
Animation
For Mobile
For Websites
Heatmaps
Prototyping
Screen Activity Recording
Unmoderated Testing