Audience

Businesses requiring a solution to automate chargeback and dispute management operations and transactions

About Concourse - Disputes

Concourse – Disputes is a powerful disputes workflow management system that manages the chargeback life cycle from initial claim entry to final resolution for both card issuers and acquirers. Concourse – Disputes manages all aspects of the disputes management process for electronic payment transactions such as credit card, debit card, ATM, POS, and mobile transactions. This includes the creation and management of retrieval requests, chargebacks, representments, arbitration, and other dispute-related activities. Manage dispute activity based on the entire transaction life cycle. Control the initiation of dispute activities based on the characteristics of each transaction. Generate adjustments, chargebacks, representments, and other dispute-related activities. Automate the administration of network-specific dispute regulations such as Visa, MasterCard, Discover, and American Express. Integrate internal processing procedures as workflow steps within dispute plans.

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Integrations

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Ratings/Reviews

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Company Information

BHMI
Founded: 1986
United States
www.bhmi.com/concourse-disputes/

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Product Details

Platforms Supported
Cloud
Training
Documentation
Webinars
In Person
Videos
Support
Phone Support
Online

Concourse - Disputes Frequently Asked Questions

Q: What kinds of users and organization types does Concourse - Disputes work with?
Q: What languages does Concourse - Disputes support in their product?
Q: What kind of support options does Concourse - Disputes offer?
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Concourse - Disputes Product Features

Chargeback Management

For Banks / Issuers
Chargeback Dispute Management
Chargeback Insurance
Chargeback Prevention
Chargeback Recovery
For Merchants
For Suppliers / Manufacturers / Distributors
Fraud Detection
Reporting / Analytics