For-Sight CRM
For-Sight Guest Engagement is a Marketing and Hotel CRM solution designed to enhance your guest experience by driving direct bookings, enhancing your data and maximizing your marketing. Our solution harvests data from your Property Management System (PMS) and other core transactional hotel systems including Point of Sale, Reputation Management and Wifi registration to name a few. It then consistently assimilates information to create a central source of truth for each guest and their journey through every hotel touchpoint. Run deep dive queries on your data with our easy to use and intuitive Query Engine. Save and schedule regular queries to save you time. Segment your data to allow you to deliver personalized omnichannel communications to your guests, enhancing their experience and driving upsell opportunities. Delivering a personalized guest experience not only encourages brand loyalty and direct bookings but also delivers greater ROI on your marketing and less reliance on OTAs.
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Profitroom Booking Engine
We will empower you to reconnect with your guests, increasing reservations, reputation and revenue. You choose amongst the best performing Booking Engine on the market, powerful marketing automation and channel manager solutions, highly converting website designs and digital marketing services. Listening to the needs of the hotelier, we have developed an entire ecosystem that is easy to use, reliable, and hassle-free. Connecting effortlessly, sales, marketing, revenue, and the overall guest experience, all in one place. More online visibility results in more direct bookings. We take care of your search engine marketing, both organic search results (SEO) and paid advertising (SEA), and social media marketing in order to drive quality traffic to the hotel website. We also connect leisure hotels and resorts to major Metasearch platforms for the widest possible reach.
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hotelierAI
hotelierAI is our innovative, all-in-one guest management, CRM, data and marketing platform that’s fully integrated with the hotelierDirect booking engine. Using data analysis to quantify, segment and predict guest behaviour, it enables you to provide guest profile insights to your front desk, create timely, relevant campaigns with personalised content before, during or after each stay, manage your social media channels more effectively and control the review scores for your hotel.Going beyond traditional CRM capability, hotelierAI analyses guests’ historical spend, stay behaviour and social attributes giving you an invaluable insight into the characteristics and needs of your core customers. Understand the requirements of guests making direct bookings and gain insights into the most valuable guest segments. Build floating guest profiles that can be shared with customer facing teams across your properties.
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Fuel AI-Powered CRM
Increase guest engagement with relevant, timely marketing campaigns tailored to each guest. Our all-new AI-Powered Hotel CRM software tracks every guest behavior in real-time, creates real-time segments with personalized recommendations, and enables customer-centric marketing across all your channels. Combine all guest attributes from across your systems, including message engagement, website behavior, and PMS profile information, into a single customer view of each guest, allowing for true 1:1 marketing. Target drip campaigns to guests based on their unique potential value, sentiment, and propensity, determined in real-time through a holistic view of guest research and booking behavior patterns. Engage the right guests for each campaign with automated segmentation recommendations, powered by Blueshift’s machine learning algorithms and Fuel’s data scientists. Guests will receive messages at the precise times they are most likely to interact with your brand.
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