Audience
Small to midsize businesses.
About Commence
Commence, a cloud-based customer relationship management (CRM) software, is ideal for small to mid-size businesses. With Commence, users are able to manage communication with existing and potential customers. Commence features include lead management, marketing automation, customer portal, help desk functionality, reporting, and project management. Commence features marketing automation that allows users to launch targeted campaigns with a customizable budget.
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Commence Reviews
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"Commence CRM for Growing Businesses" Edited 2022-12-14
Pros: Robust functionality that rivals enterprise players at half the cost. Highly customizable without programmer intervention.
Cons: No multi language support - we were hoping for not only an English version but Dutch as well.
Overall: Very happy with the product and level of service we have received. Getting good value and product really helped with managing leads and sales.
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"Comprehenive functionality and flexibility" Edited 2020-01-22
Pros: Excellent sales automation and lead management. Good reporting. Very easy to use. Rapid ROI.
Cons: Integration with 3rd party programs a bit limited, but can use Zappier for other integrations
Overall: Very good functionality and easy to use - very good customer service. Products flexibility has enabled us to tailor it to our needs.
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