Audience
Automobile dealers seeking a solution that generates relevant customer interaction opportunities
About CommTRACK CLM
Crosscode CLM Platform for the Automobile dealers is an enterprise-wide information backbone that generates relevant customer interaction opportunities for the dealer, at the right time & also provides the means to communicate the same to the customer over call, SMS, email, mobile apps, etc. Thus helping the dealer to engage smartly with the customer & to build necessary customer loyalty which leads to increased Repeat, Recurring & Referral business. This 3R business model, is the key to sustainability & long-term growth. Help customers reach the right executive whenever they call. 100% calls responded, no missed calls. Drives maximum business. Identifying customers, intimations, followups, appointments, premium payment, login, policy dispatch, feedback. Identifying customers, intimation, followups, appointment, RO/JC generate, job done, mark car for next service due, feedback.
Other Popular Alternatives & Related Software
Dealer Identity
Protect your dealership’s calls by verifying your reputation with mobile carriers through the Dealer Identity platform. Our solution allows your calls to reach your customers without the potential spam or fraud label by verifying your status with the carriers. Dealer Identity is the first in the automotive industry to bring a phone number reputation enhancement solution to dealers and call center partners whose businesses rely on phone communications.
Learn more
Dealer-Mate
Dealer management software. Any dealer specialty, trusted by thousands of dealerships. Easily manage your inventory, sales, financing, accounting, parts & service, customers, web marketing and websites and much more with our complete and comprehensive auto dealer management software. Dealer-Mate is a great fit for any dealer specialty. No matter what type of dealership you are running, our dealer management software includes all the necessary modules and features. Dealer-Mate is fully working, easy to use, and market tested on thousands of dealers to deliver bug-free software.Dealer-Mate was established in 1987 as a computer software service provider specializing in custom applications for the automobile dealers industry. With over 4500 clients nationwide, Dealer-Mate is now being used in all 50 states and all Canadian provinces.
Learn more
Toma
Toma is an AI platform that builds personalized voice agents tailored for automotive dealerships, automating high-value tasks such as appointment booking, customer inquiries, parts requests, recall scheduling, and more, aiming to act as a virtual team member that never stops working. The system supports full-store receptionist capabilities by handling inbound calls 24/7, rescheduling and confirming service appointments, transferring calls when needed, and escalating complex issues. It also proactively launches outbound campaigns (e.g., recall alerts), sends appointment reminders to reduce no-shows, and captures detailed caller context like vehicle data or part numbers to relay to staff. Toma integrates with dealership software to pull real-time data, enabling natural, low-latency conversations grounded in the dealer’s actual inventory, service offerings, and workflows.
Learn more
DealerAI
DealerAI offers a Multi-Agent Generative System (MAGS) tailored for car dealerships, enabling the creation of custom AI agents for sales, service, parts, and finance functions. These agents power chatbots, voice AI, and follow-up systems that work 24/7 across channels (website chat, SMS, email, social), capturing inquiries, qualifying leads, booking appointments, and warming cold leads. It integrates deeply with a dealership’s CRM, inventory, booking system, and data sources to deliver seamless operations. DealerAI features Smart Inventory Matching (Fuse Inventory) to connect buyers with the right vehicles across stores. Its REACH module automates multi-channel follow-ups to re-engage leads. Voice AI capabilities allow natural conversation that instills trust and drives conversions. The system is built for scalability and security, with enterprise-grade architecture that handles high volumes and rollout across multiple rooftops.
Learn more
Pricing
Free Trial:
Free Trial available.
Integrations
No integrations listed.
Company Information
Crosscode Technologies
Founded: 2012
India
www.crosscode.in/auto_soln.html
Videos and Screen Captures
Other Useful Business Software
$300 Free Credits for Your Google Cloud Projects
Launch your next project with $300 in free Google Cloud credits—no strings attached. Test, build, and deploy without risk. Use your credits across the entire Google Cloud platform to find what works best for your needs. After your credits are used, continue with always-free tier services. Only pay when you're ready to scale. Sign up in minutes and start exploring.
Product Details
Platforms Supported
Cloud
Windows
Training
Documentation
Live Online
In Person
Support
Phone Support
24/7 Live Support
Online
CommTRACK CLM Frequently Asked Questions
CommTRACK CLM Product Features
Auto Dealer
Buy-Here-Pay-Here
Collections Management
Contact Database
Customer Database
Document Management
Financing Management
Form Printing
Inventory Management
Lease Management
New Car Dealer
New Car Lot
Online Inventory
Parts Management
Sales Management
Service Department
Used Car Lot
Website Integration
Accounting
F&I Management