CloudFabrix Integrations

Digitize your workflows - they'll love you for it. Your company can be more productive and your people more engaged. ServiceNow makes work, work better for people. Transform old, manual ways of working into modern digital workflows, so employees and customers get what they need, when they need it—fast, simple, easy. ServiceNow delivers digital workflows that create great experiences and unlock productivity for employees and the enterprise. We simplify the complexity of work on a single, enterprise cloud platform. The Now Platform: The intelligent and intuitive cloud platform for work. Choose from our workflows or build your own apps. Built on the Now Platform, our product portfolio delivers the  IT,  Employee, and  Customer Workflows that matter with enterprise solutions to help drive every part of your digital transformation. Create the great experiences you want and unlock the productivity you need, now with native mobile capabilities for everyday work across the enterprise.

Asset Management automates your IT asset lifecycles with intuitive workflows. Make informed decisions about asset capacity, refresh, and vendors. Know and control your assets. Optimize asset lifecycle investments to deliver better IT services and make smarter decisions. Reduce asset costs. Lower asset costs and automate asset lifecycle processes to minimize wasted resources. Mitigate risk. Enforce asset policies and regulatory requirements to limit risks. Transform your business with digital IT workflows. Modernize your operations to optimize productivity, cost, and resilience with a single platform for IT. Maximize your investment with ServiceNow Impact. Realize value faster with experts on demand, premium support, and preventive tools to guide your digital transformation. Our digital experiences can help your organization, so it simply works better.

To effectively manage and improve your systems, you need to know exactly what assets are in your IT environment and have current, accurate configuration data. With an accurate configuration management database (CMDB), it's easy to understand your organization's IT environment, particularly in the areas of service impact analysis, asset management, compliance, and configuration management. The ServiceNow® CMDB provides a single system of record for IT. When paired with ServiceNow Service Mapping, the CMDB becomes service‑aware—which enables your ServiceNow applications to be service‑aware as well. Now with your CMDB, you gain full visibility of your infrastructure and services, leading to more control of your environment and better decisions.

Protect business service-level agreements with dashboards to monitor service health, troubleshoot alerts and perform root cause analysis. Reduce MTTR with real-time event correlation, automated incident prioritization and integrations with ITSM and orchestration tools. Use advanced analytics like anomaly detection, adaptive thresholding and predictive health scores to monitor KPI data and prevent issues 30 minutes in advance. Monitor performance the way the business operates with pre-built dashboards that track service health and visually correlate services to underlying infrastructure. Use side-by-side displays of multiple services and correlate metrics over time to identify root causes. Predict future incidents using machine learning algorithms and historical service health scores. Use adaptive thresholding and anomaly detection to automatically update rules based on observed and historical behavior, so your alerts never become stale.

If ineffective troubleshooting has caused degraded customer experiences or if you lack visibility into diagnostics, Splunk® AR can help decrease your mean-time-to-resolution (MTTR). Whether your workforce is on the factory floor or up in a cell tower, you can use Splunk to view mobile dashboards and data visualizations overlaid on corresponding assets, empowering even non-technical users to take action through guided workflows and more accessible information. Check out how our customers are using Splunk Augmented Reality. Click here to learn more about how puget sound Energy has implemented Splunk AR to monitor facilities and improve responses to outages using real-time data.

Expand DevOps success across the enterprise. Take the risk out of going fast and minimize friction to bring IT operations and development together. Simplify and scale enterprise DevOps while minimizing the risks of moving at speed. Connect teams to ServiceNow and speed up software development. Automate administrative tasks and bring ops and dev teams together. Extend DevOps value to quickly reach your business goals. Add connectivity, visibility, and traceability to existing toolchains, and drive collaboration with integrations. Automate change creation and approvals so you can deliver innovation at the pace your business needs, without compromising quality. Develop and deploy at speed while reducing risk. Automatically gather and connect information from the DevOps toolchain for app and infrastructure changes and maintain an audit trail, all in one place. Connect development tools to change management for automatic ticketing and approval.