Cognigy.AI
NiCE Cognigy delivers AI that works – fast, human, and built for real-world scale. As part of NiCE, a global leader in customer experience technology, we combine Generative and Conversational AI with orchestration, tools, and enterprise integrations to power Agentic AI.
The result? Smarter automation, better service, and instant resolution across every channel.
NiCE Cognigy’s AI Agents Supercharge Your Customer Service
-Industry-specific pre-trained AI Agents
-Multilingual call and chat support (100+ languages)
-Seamless integration with existing enterprise systems
-Leverages memory and context for hyper-personalized interactions
-Absorbs enterprise knowledge to accurately answer any customer query
-Real-time assistance and actionable service insights for human agents
Business Impact for our Customers:
-30% CSAT improvement
-70% AHT reduction
-99.5% Faster response time
-99% Routing accuracy
Learn more
Agent S
Agent S is an open-source agentic framework built to enable autonomous computer use through an Agent-Computer Interface (ACI). It allows AI agents to operate graphical user interfaces similarly to humans by perceiving screens, reasoning through objectives, and executing actions across macOS, Windows, and Linux systems. The latest release, Agent S3, achieves state-of-the-art results on the OSWorld benchmark and surpasses human-level performance in complex multi-step computer tasks. By combining powerful foundation models such as GPT-5 with grounding models like UI-TARS, the framework translates visual inputs into accurate executable commands. Agent S supports multiple deployment options, including CLI, SDK, and cloud environments. It integrates seamlessly with leading model providers such as OpenAI, Anthropic, Gemini, Azure, and Hugging Face endpoints.
Learn more
Kodif
KODIF is the first full AI workforce built specifically for ecommerce brands. We help teams support customers across their entire journey, reduce the load on human agents, and drive more revenue through subscriptions, upsells, and smarter shopping experiences.
Every brand starts with an AI Agent. These agents can be tailored to different needs, but all connect directly to backend systems like order management, subscriptions, warehouse tools, and more, allowing them to take real action, not just hold conversations.
There are three tiers.
Tier 1 focuses on chat, delivering personalized, human-like conversations with real-time data and seamless handoffs to agents.
Tier 2 expands into email and SMS, enabling authenticated, highly personalized experiences and segmented knowledge for global brands.
The Super Agent connects across all channels, with advanced personalization and knowledge segmentation by brand or geography.
All Agents also act as AI Shoppers, recommending products,
Learn more
Moxt
Moxt is an AI-native workspace designed to help teams build and collaborate with autonomous AI agents that can research, write, analyze, and execute tasks alongside humans in a shared environment. It acts as an “operating system for agents,” bringing together files, memory, tools, and skills so AI teammates can perform real work without constant prompting or re-explaining context. It introduces persistent AI assistants (called “momo”) for each user, as well as shared AI teammates that collaborate across the organization, learn from interactions, and improve over time through a shared memory layer. These agents can autonomously generate reports, build dashboards, draft documents, analyze data, and prepare workflows, often completing tasks proactively or on a schedule without direct input. Moxt integrates with tools like Slack, allowing users to interact with AI agents directly in existing workflows, while outputs are saved as structured files in a centralized workspace.
Learn more