• Jacob A.
    Virtual Assistant
    Used the software for: Less than 6 months
    Frequency of Use: Daily
    User Role: User
    Company Size: 20,000 or More
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Great Software "

    Posted 2022-06-04

    Pros: This app is superb. It can handle Email and MMS with ease. I love it as It makes communication way easier for me.

    Cons: At first it was a little slow and glitchy, but it turns out that my device was causing the problem. Now that the matter has been resolved I'm happy as I don't have any problems now.

    Overall: This software is easy to use. Allows fast communication between companies and its features are super rich.

    Read More...
  • A ClickSend User
    Owner
    Used the software for: Less than 6 months
    Frequency of Use: Weekly
    User Role: User
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Awesome "

    Posted 2022-06-03

    Pros: Works great and as described. Would definitely recommend this to family and friends. Don’t hesitate to get one.

    Cons: None. Loved this product. There were no negatives I could find.

    Overall: I definitely do not regret getting this. It was exactly what I was looking for. Would certainly get this again.

    Read More...
  • A ClickSend User
    Individual Contributer
    Used the software for: Less than 6 months
    Frequency of Use: Daily
    User Role: User
    Company Size: 100 - 499
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Great app"

    Posted 2022-06-03

    Pros: First of all, the amount of features in this app and the variety of things I can do is amazing Not only is there email gateway, for example, fax gateway, MMS gateway, and more, but the Ul of this application is also really good.

    Cons: At times, for me at least, it was a little buggy but that may have just been my device. A customization aspect leg, changing the theme, shifting the tabs, etc) could be added to allow the user to personalize their application and have it be more customizable.

    Overall: My overall experience with this was pretty well as it helped me with communicating better with companies.

    Read More...
  • Jim R.
    Business Owner
    Used the software for: Less than 6 months
    Frequency of Use: Weekly
    User Role: User
    Company Size: 100 - 499
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Amazing product/application"

    Posted 2022-06-03

    Pros: - The dashboard for this software is extremely user friendly, and after showing this app to others, they did not need to ask for help at all due to it being very easy to use.
    - Additionally, the API's are quite reliable and I like that I am able to view the variety of docs.
    - Really efficient for my business, and it took less than 30 minutes to set up (mostly) everything.
    - Having the ability to schedule a product demo is nice as I can view the product before everything else.

    Cons: - Lacks some aspects of customization. Dark mode, themes, etc. Have heard this from others as well.
    - Fax gateway, for me, is not as simple to use as the others, but it is still easy.

    Overall: Great product for my business and my co-workers say it brings something new to the table for us and we will continue to use it. I recommend others to try this out as well.

    Read More...
  • A ClickSend User
    Secretary
    Used the software for: Less than 6 months
    Frequency of Use: Weekly
    User Role: Deployment
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "High recommend"

    Posted 2022-06-03

    Pros: It is really easy to manage SMS and Email that are sent out. It is very efficient and overall offers a pleasant experience.

    Cons: There were some problems that I encountered but It was eventually resolved.

    Overall: It was overall pleasant, the service was really fast and efficient. It also provides a more efficient way compared to traditional ways.

    Read More...
  • A ClickSend User
    Technician
    Used the software for: Less than 6 months
    Frequency of Use: Daily
    User Role: User
    Company Size: 100 - 499
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Amazing application/product"

    Posted 2022-06-02

    Pros: First of all, the amount of features in this app and the variety of things I can do is amazing. Not only is there email gateway, for example, fax gateway, MMS gateway, and more, but the UI of this application is also really good.

    Cons: At times, for me at least, it was a little buggy but that may have just been my device. A customization aspect (eg. changing the theme, shifting the tabs, etc) could be added to allow the user to personalize their application and have it be more customizable.

    Overall: Wonderful app, good design, nice UI. Although I have not been using it for very long, I can definitely see myself recommending this to others.

    Read More...
  • A ClickSend User
    Solutions Manager
    Used the software for: Free Trial
    Frequency of Use: Daily
    User Role: Administrator
    Company Size: 5,000 - 9,999
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Love ClickSend"

    Posted 2022-06-02

    Pros: The versatility of ClickSend is what attracted me the most. The product would work great for schools and city that we oversee here in the Technology Department. I would highly recommend ClickSend.

    Cons: Pricing could be a little more fluid. There are other clients that do the same job but are cheaper but ClickSend is a lot easier to implement.

    Overall: I feel like my district would benefit greatly from ClickSend and we're looking for along term solution.

    Read More...
  • SJ A.
    General Manager
    Used the software for: 6-12 Months
    Frequency of Use: Monthly
    User Role: User
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "New Age Marketing at its best "

    Posted 2022-06-01

    Pros: Easy to use website that caters to new generation of target audience.
    Pricing is right for what its worth.

    Cons: Can be considered junk/spam marketing but it does its job.

    Overall: We have used click send couple times to promote our specials / events for our bar only. New generation have their phone on them 24/7, glued to their face. SMS text to promote our bar specials worked wonders to promote to target audience.

    Read More...
  • A ClickSend User
    Finance Supervisor
    Used the software for: Less than 6 months
    Frequency of Use: Weekly
    User Role: User, Administrator
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "The Best Messaging System On The Market."

    Posted 2022-06-01

    Pros: ClickSend allows me to easily communicate to my employees with little work on my end. I can ensure that all my messages are send quickly and securely through message, which is much better for my company, in a day and age where everyone has a phone.

    Cons: I have no dislikes. This is literally the best messaging system I have used to date, and makes the entire process of communicating streamlined and easy to understand.

    Overall: I have been using ClickSend for over a year now and I am absolutely in love with it. It's the best messaging system on the market. I've tried other apps and they all feel cluttered and overwhelming. ClickSend offers a seamless interface that is easy to use and has never crashed on me once! I can't imagine living without it.

    Read More...
  • Nicholas L.
    CEO
    Used the software for: Less than 6 months
    Frequency of Use: Daily
    User Role: User, Administrator
    Company Size: 26 - 99
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Amazing service"

    Posted 2022-06-01

    Pros: Hey! I really love ClickSend. It is easy to use, and has really great features! The pricing is not bad at all either, and I highly recommend this product

    Cons: There really are not any cons. I have no issues with this product.

    Overall: I love this service / product! It has made my life and my team's life much much easier. Thank you so much!

    Read More...
  • A ClickSend User
    Senior Technician
    Used the software for: Less than 6 months
    Frequency of Use: Monthly
    User Role: User
    Company Size: 1 - 25
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Clicksend Review"

    Posted 2022-06-01

    Pros: I love the idea of this as it can be useful to many companies trying to reach out to their customers. I like the fact that there are not only text SMS messages but that there are other ways of reaching out such as fax.

    Cons: One thing that can be improved is the fact that messages cannot be sent from Alexa or Google Home devices. I believe that this integration would be very useful to lots of customers.

    Overall: Overall, this is an amazing tool that lots of businesses can benefit from from the wide range of communications available to reach out to their customers.

    Read More...
  • A ClickSend User
    Worker
    Used the software for: Less than 6 months
    Frequency of Use: Daily
    User Role: User
    Company Size: 20,000 or More
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Review"

    Posted 2022-06-01

    Pros: ClickSend is a really good app. Overall it works perfectly and is very helpful. Also it seems like it was worked on and executed very nice.

    Cons: Sometimes it was kind of buggy. Some messages were delayed also sometimes the app would crash at random.

    Overall: Overall, good experience. The app is pretty amazing in my opinion. I would recommend to others to try out at least. Very good.

    Read More...
  • A ClickSend User
    Employee
    Used the software for: 6-12 Months
    Frequency of Use: Daily
    User Role: User
    Company Size: 100 - 499
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Easy to set up "

    Posted 2022-06-01

    Pros: It’s pretty easy to setup and navigate. It’s not rocket science.
    Great for everyday communication with customers.
    Super affordable.

    Cons: Nothing really, I enjoy using ClickSend. Sometimes I wish it was a little faster.

    Overall: Overall it’s super dependable and I would recommend others to use ClickSend as well.
    ClickSend is really easy even for someone like me who isn't the most tech savvy person

    Read More...
  • A ClickSend User
    Employee
    Used the software for: Less than 6 months
    Frequency of Use: Daily
    User Role: User, Deployment
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Valuable Tool"

    Posted 2022-06-01

    Pros: I was highly pleased by the utility of ClickSend. I’ve search for communication platforms and I am still amazed by the value and great price point of this service. It is reliable and fast. The features are awesome and in a nice layout.

    Cons: Implementing was a bit confusing but the service team was quick to respond and fulfill my needs.

    Overall: If you are searching to uses SMS marketing definitely choose ClickSend. It has been a lifesaver to upgrade our marketing technique and improve customer experience.

    Read More...
  • A ClickSend User
    Manager Lead
    Used the software for: 6-12 Months
    Frequency of Use: Daily
    User Role: User
    Company Size: 26 - 99
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Super Compatible Interface"

    Posted 2022-06-01

    Pros: The overall interface of ClickSend is not only welcoming, but very much easy to pick up and get started. Never have I felt so much like I’ve done something before, that I haven’t.

    Cons: The one thing that could be fixed is the character limit being too short, but even that is something that can be looked at as a positive from a perspective to keep messages short and to the point.

    Overall: Overall the experience is absolutely mesmerizing. From the interface being so friendly to the mass messages being so perfect. ClickSend is something I will recommend to all my future employers.

    Read More...
  • A ClickSend User
    Manager Lead
    Used the software for: 6-12 Months
    Frequency of Use: Daily
    User Role: User
    Company Size: 26 - 99
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Super compatible interface"

    Posted 2022-06-01

    Pros: The overall interface of ClickSend is not only welcoming, but very much easy to pick up and get started. Never have I felt so much like I’ve done something before, that I haven’t.

    Cons: The one thing that could be fixed is the character limit being too short, but even that is something that can be looked at as a positive from a perspective to keep messages short and too the point.

    Overall: Overall the experience is absolutely mesmerizing. From the interface being so friendly to the mass messages being so perfect. ClickSend is something I will recommend to all my future employers.

    Read More...
  • A ClickSend User
    Employee
    Used the software for: 6-12 Months
    Frequency of Use: Daily
    User Role: User
    Company Size: 26 - 99
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Game Changer"

    Posted 2022-06-01

    Pros: The service team was helpful and amazing, they supported me throughout implementing ClickSend and answered any questions I had. I was highly impressed by the speed and reliability of the service. I love the features offered and it has been a great support in my company.

    Cons: I had some trouble setting up but the service team helped me immediately. Otherwise, ClickSend has been working flawlessly.

    Overall: I am so glad to use this service. I believed that it has lead to a growth in sales after implementation. Would definitely recommend!

    Read More...
  • A ClickSend User
    Computer engineer
    Used the software for: Less than 6 months
    Frequency of Use: Weekly
    User Role: User
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Great experience "

    Posted 2022-06-01

    Pros: The Email to SMS feature is one of my favorite features of this application. It syncs seamlessly with my Outlook and Gmail accounts. Its strengths assist us in filling some of the gaps in our email campaigns, allowing us to improve the effectiveness of our marketing initiatives. I also prefer ClickSend because it is simple to set up and use, which saves me a lot of time and allows me to focus on the more important aspects of my business.

    Cons: I wish they had a better customer service team so that when I contact them, I can get a response quickly. They haven't followed up in any way. Because the business is time-sensitive, the problem should not be left unsolved.

    Overall: I am happy with the program's pricing and features, and I believe that using it will help me improve my revenue. And I believe it still has to be enhanced, not only in terms of customer service but also in terms of other features.

    Read More...
  • A ClickSend User
    Owner
    Used the software for: Less than 6 months
    Frequency of Use: Weekly
    User Role: User
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Great for Marketing!"

    Posted 2022-06-01

    Pros: The product was easy to use, incredibly fast, and did not take much time to setup. Great for starting SMS marketing.

    Cons: I think the integration with other services could be better done.

    Overall: My overall experience was very positive. I was using this to start an SMS marketing campaign for my small business and so far have had very little issues setting it up and using it.

    Read More...
  • A ClickSend User
    Manager
    Used the software for: Less than 6 months
    Frequency of Use: Daily
    User Role: User
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Super Simple and Clean"

    Edited 2022-06-01

    Pros: Loved the overall layout and how much I feel like apart of the ClickSend family. Recommend if looking to bulk send messages.

    Cons: The one thing that is not amazing but still great is the character limit.

    Overall: Very awesome overall, and will continue to use for as long as it stays running. Amazing customer service. You’ve made a customer for life out of me.

    Read More...