Zoom Phone is an AI-powered cloud-based business phone system that provides voice calling, messaging, and unified communications through a Voice over Internet Protocol (VoIP) platform. The software enables employees to make and receive business calls from desktop computers, mobile devices, and compatible desk phones. Its calling features include auto receptionists, call queues, call forwarding, voicemail, call recording, SMS, and intelligent call routing. Built-in AI capabilities provide post-call summaries, voicemail transcription, action item extraction, and automated follow-up assistance. Zoom Phone also supports an optional AI receptionist that answers customer inquiries, schedules appointments, and transfers calls to appropriate employees. The platform integrates with Zoom Meetings, Zoom Chat, Salesforce, Microsoft, Google, and other business applications while providing centralized administration and call analytics.
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Fathom is an AI notetaking platform that records, transcribes, summarizes, and organizes meetings so users can stay focused on the conversation. The platform supports bot-based and bot-free capture, giving individuals and teams flexible ways to capture meeting notes. Fathom provides accurate transcripts, instant summaries, action items, follow-up details, and searchable meeting history. Users can ask questions across meetings, monitor key topics, and turn conversations into next steps for sales, customer success, marketing, and internal teams. Fathom integrates with tools such as Google Meet, Zoom, Microsoft Teams, Gmail, Slack, Salesforce, HubSpot, Notion, Asana, ChatGPT, Claude, Zapier, and public API or MCP workflows. Built for teams and individuals, Fathom helps reduce meeting admin, improve follow-through, and keep important decisions visible.
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Oats
Oats is an open source meeting notes app that records meetings directly on your computer without sending a bot into the call. It captures audio locally, then turns the conversation into a structured summary, action items with owners, a meeting quality score, and a searchable transcript based on what was actually said. Oats works across Zoom, Google Meet, Microsoft Teams, phone calls, and in-person conversations; any audio your computer can hear can become notes. Users can run recording and AI notes entirely on-device with a local model to keep audio private, or connect an Ariso account for richer AI features. Every recorded meeting lands in a searchable library, making it possible to ask questions across meeting history and retrieve past decisions or commitments. Action items are collected in a dedicated Todos view instead of remaining buried in notes, and completing an item in the meeting notes can close it automatically.
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