Audience

Businesses interested in a conversational support platform to manage customer requests

About ClearFeed

Convert Slack channels into a shared queue of requests, respond within SLAs, convert customer requests to tickets, and answer questions automatically from KBs. Scale customer support on Slack to 100s of customers, respond within SLAs, and convert Slack threads to tickets. Streamline and resolve queries from customer-facing teams faster on Slack. Support internal employees on Slack with conversational ticketing. With ClearFeed, Support & CSM teams can manage support over Slack more efficiently, with lower response times & greater accountability. Track and respond to requests across customers from one channel. Keep the team working from their preferred platform while keeping all integrations in bi-directional sync. ClearFeed increases efficiency with automated AI-generated responses on Slack by indexing knowledge sources. Integrates bi-directionally with your team's existing stack.

Pricing

Starting Price:
$80 per month
Free Version:
Free Version available.
Free Trial:
Free Trial available.

Integrations

API:
Yes, ClearFeed offers API access

Ratings/Reviews

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Company Information

ClearFeed
clearfeed.ai/

Videos and Screen Captures

ClearFeed Screenshot 1
You Might Also Like
Free and Open Source HR Software Icon
Free and Open Source HR Software

OrangeHRM provides a world-class HRIS experience and offers everything you and your team need to be that HR hero you know that you are.

Give your HR team the tools they need to streamline administrative tasks, support employees, and make informed decisions with the OrangeHRM free and open source HR software.

Product Details

Platforms Supported
SaaS
Training
Documentation
Live Online
Videos
Support
Online

ClearFeed Frequently Asked Questions

Q: What kinds of users and organization types does ClearFeed work with?
Q: What languages does ClearFeed support in their product?
Q: What kind of support options does ClearFeed offer?
Q: What other applications or services does ClearFeed integrate with?
Q: Does ClearFeed have an API?
Q: What type of training does ClearFeed provide?
Q: Does ClearFeed offer a free trial?
Q: How much does ClearFeed cost?

ClearFeed Product Features

Customer Service

Live Chat
Appointment Management
Self Service Portal
Queue Management
Workflow Management
Surveys & Feedback
Knowledge Base
Alerts / Escalation
Performance Metrics
Call Center Management
Virtual Assistant
Social Media Integration
Email Management