FlexNet Manager
FlexNet Manager helps enterprises manage and take control of their hardware and software assets. An all-in-one hardware and software asset management, license compliance, and software license optimization solution, FlexNet Manager offers businesses complete and accurate data on their hardware and software assets so they can manage and cut costs. FlexNet also offers powerful data analytics for greater visibility on software assets and utilization.
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Twilio Flex
Everything you need to deliver personalized customer experiences, all on one powerful platform. Twilio Flex is the programmable cloud contact center platform that gives your company complete control over how, when and what you deploy to deliver digital-first engagement with the widest breadth of communication channels.
Unlock hyper-personalization by gathering relevant, contextual information at your agents' fingertips, integrating data from CRM, payment systems, service ticketing, and more. Flex customers have reported lower handle times by up to 38% after giving agents personalized access to information from multiple backend applications.
Twilio Flex powers over half a million agents today and is accelerating digital transformation by freeing companies from the limitations of legacy call centers. Find the documentation, sample code, and developer tools needed to tailor your contact center to your business’s unique needs.
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Cruz Operations Center (CruzOC)
CruzOC is a scalable multi-vendor network management and IT operations tool for robust yet easy-to-use netops. Key features of CruzOC’s integrated and automated management include performance monitoring, configuration management, and lifecycle management for 1000s of vendors and converging technologies. With CruzOC, administrators have implicit automation to control their data center operations and critical resources, improve network and service quality, accelerate network and service deployments, and lower operating costs. The result is comprehensive and automated problem resolution from a single-pane-of-glass. Cruz Monitoring & Management. NMS, monitoring & analytics -- health, NPM, traffic, log, change. Automation & configuration management -- compliance, security, orchestration, provisioning, patch, update, configuration, access control. Automated deployment -- auto-deploy, ZTP, remote deploy. Deployments available on-premise and from the cloud.
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Azure Virtual Network
Azure Virtual Network gives you an isolated and highly-secure environment to run your virtual machines and applications. Use your private IP addresses and define subnets, access control policies, and more. Use Virtual Network to treat Azure the same as you would your own datacenter. Traffic between Azure resources in a single region, or in multiple regions, stays in the Azure network—intra-Azure traffic doesn’t flow over the Internet. In Azure, traffic for virtual machine-to-virtual machine, storage, and SQL communication only traverses the Azure network, regardless of the source and destination Azure region. Inter-region virtual network-to-virtual network traffic also flows entirely across the Azure network. Use Virtual Network to extend your on-premises IT environment into the cloud, like you set up and connect to a remote branch office. You have options to securely connect to a virtual network—choose an IPsec VPN or a private connection by using Azure ExpressRoute.
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