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Empower your business with AI-powered chatbots that boost customer satisfaction, drive sales, respond instantly, and save your time - all without the need for coding expertise. Enter the resources that the chatbot should be trained on. You can enter a website or sitemap URL, upload documents like PDF, Microsoft Word, and TXT files, enter text manually, and more. You can add as many data sources as necessary. The chatbot will consume all the resources and train itself. Training the chatbot on your business data, such as website resources and knowledge base, can answer customers accurately and resolve their queries instantly. The chatbot can respond to customer inquiries accurately and instantly, reducing the workload for your customer support team.

IBM watsonx Assistant (Formerly Watson Assistant) is a market-leading enterprise conversational AI platform that allows you to build intelligent virtual and voice assistants that can provide customers with fast, consistent and accurate answers across any messaging platform, application, device or channel. Using artificial intelligence and large language models, watsonx Assistant learns from customer conversations, improving its ability to resolve issues the first time while removing the frustration of long wait times, tedious searches and unhelpful chatbots. Most chatbots try to mimic human interactions, frustrating customers when a misunderstanding arises. IBM watsonx Assistant is more than a chatbot. It knows when to search for an answer from a knowledge base, when to ask for clarity and when to direct users to a human agent for more assistance. And since it can be deployed in any cloud or on-premises environment – smarter AI is finally available wherever you need it.