ChatSupport Integrations

Zendesk is an AI-powered service solution that’s easy to set up, use, and scale. It works out-of-the-box and adapts quickly, enabling businesses to move faster. Built on billions of CX interactions, Zendesk AI supports the whole service journey—from self-service to agents to admins—helping teams resolve issues faster and operate efficiently at scale. Zendesk empowers agents with tools, insights, and context to deliver personalized service on any channel—social messaging, phone, or email. It unifies personalized conversations, omnichannel case management, AI workflows, automation, and a Marketplace of 1200+ apps. Easy to implement, it frees teams from relying on IT or costly partners. Serving over 130K global brands in 30+ languages, Zendesk simplifies business complexity to create meaningful customer connections. Headquartered in San Francisco, it operates worldwide.

Shopify is a leading all-in-one commerce platform that enables businesses to start, build, and grow their online and physical stores. It offers tools to create customized websites, manage inventory, process payments, and sell across multiple channels including online, in-person, wholesale, and global markets. The platform includes integrated marketing tools, analytics, and customer engagement features to help merchants reach and retain customers. Shopify supports thousands of third-party apps and offers developer-friendly APIs for custom solutions. With world-class checkout technology, Shopify powers over 150 million high-intent shoppers worldwide. Its reliable, scalable infrastructure ensures fast performance and seamless operations at any business size.

WordPress powers 35% of the internet. WordPress.com is the best way to experience it. Start building your website today. What can you do on WordPress.com? WordPress.com gives you everything you need to create anything you want. It’s flexible, secure, and powerful, just like you want your business to be. Promote your products, use advanced statistics and SEO tools, and connect with built-in audiences on social media to grow your business. Process payments, configure taxes and shipping, build a marketing plan—you make the widgets, we’ll make the website. Everyone has a point of view. Make your mark online with the world’s greatest blogging tool, and join a community millions strong that’s waiting to hear what you have to say. Thousands of themes means there’s a layout that’s just right for you, while storage and design options ensure you can upload anything you need to and give your work the stage it deserves.

Slack is a cloud-based project collaboration and team interaction software solution specially designed to seamlessly facilitate communication across organizations. Featuring powerful tools and services integrated into a single platform, Slack provides private channels to promote interaction within smaller teams, direct channels to help send messages directly to colleagues, and public channels that enables members across organizations to start conversations. Available on Mac, Windows, Android, and iOS apps, Slack offers a plethora of features that include chat, file sharing, collaborative workspace, real-time notifications, two-way audio and video, screen sharing, document imaging, activity tracking and logging, and more.

Solving today's complex business problems takes teams of engaged people working together. We’ve built an online guide to teach you and your team the secrets of successful teamwork. When you have a place to create and make decisions as a team, there’s no limit to what you can achieve. Teams brings everything together in a shared workspace where you can chat, meet, share files, and work with business apps. Get your team on the same page with group chat, online meetings, calling, and web conferencing. Collaborate on files with built-in Microsoft 365 (formerly Office 365) apps like Word, Excel, PowerPoint, and SharePoint. Add in your favorite Microsoft apps and third-party services to keep the business moving forward. Get end-to-end security, administrative control, and compliance—all powered by Microsoft 365. Teams is designed for groups of all kinds. Get started with the free, no-commitments version. You can also get Teams as part of the best-in-class suite of productivity tools.

Joomla! is a free and open-source content management system (CMS) for publishing web content. Over the years Joomla! has won several awards. It is built on a model, view, and controller web application framework that can be used independently of the CMS allows you to build powerful online applications. Joomla! is one of the most popular website software, thanks to its global community of developers and volunteers, who make sure the platform is user friendly, extendable, multilingual, accessible, responsive, search engine optimized and so much more. The definition of a CMS is an application (web-based), that provides capabilities for multiple users with different permission levels to manage (all or a section of) content, data or information of a website project, or intranet application. Managing content refers to creating, editing, archiving, publishing, collaborating on, reporting, and distributing website content, data, and information.

Turn conversation into customer loyalty with Messenger. Messenger helps you simplify customer acquisition by providing a direct, conversational way for people to take action where they already spend their time. Building a presence on Messenger allows people to browse your products and services, and purchase them directly in the conversation. Building an experience on Messenger can help get your business, product or service in front of more people. Whether you’re launching a new product or driving awareness, conversation creates a meaningful connection with your business. Integrating Messenger into a customer service strategy allows customers to communicate with your business on their terms. No more waiting on hold or keeping website windows open. And the conversation stays in Messenger, an easily accessible spot for questions and re-engagement.

Magento Open Source delivers all the basic eCommerce capabilities and allows you to build a unique online store from the ground up. However, if you’re ready for a fully featured eCommerce solution, we recommend our cloud-based Adobe Commerce software, which includes optimized cloud architecture and hosting as well as AI-powered merchandising and analytics. No other platform gives you the power to create unique and engaging shopping experiences. Enjoy rich, out-of-the-box features, an unrivaled ability to customize, and seamless third-party integrations. With our eCommerce platforms, a global ecosystem of implementation partners, and a vast marketplace of extensions, it’s time to bring your commerce vision to life. Marry content with commerce to customer demands for flawless brand interactions. Get the most out of your eCommerce store by extending its capabilities with ready-to-use extensions from the marketplace.