Audience

Companies that want to integrate the Voice of the Customer into their product development

About Centercode

1 in 4 "Fortune 100" companies rely on Centercode to bring their customers to the product development table. With 2 million users worldwide, the Centercode Platform is the end-to-end SaaS solution for collecting and analyzing targeted, pre-release customer feedback that drives meaningful product improvements.

Centercode is the only agile Customer Validation (CV) platform, empowering teams to create flexible projects, maintain high user participation, and rapidly draw in continuous feedback to support high-speed development.

Its templates and engagement automation help you build a profiled community so you can attract and select qualified, enthusiastic users to test your products.

Centercode’s customizable, in-depth reporting tools sync all your project components so creating holistic status reports is as simple as clicking a button. Integrations with tools like Jira, Salesforce, and Tableau let you seamlessly manage CV projects, without the friction of switching tools.

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Pricing

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Company Information

Centercode
Founded: 2001
United States
www.centercode.com

Videos and Screen Captures

Play Video Centercode organizes customer feedback as it comes in and based on your needs. Testers can search for existing topics, collaborate on, and vote on feedback so you have an uncluttered collection of customer insights about your product. This dashboard shows the heartbeat of your project and gives you quick access to key areas of the tool. Centercode also has a similar dashboard for your entire program so you can see all of your projects at a glance. Automated workflows handle the heavy lifting during your test, including getting feedback into the right hands in real-time and keeping testers engaged in your project. Use out-of-the-box workflows, or set up custom automation. Leverage data across your organization that drives product improvements and enhances projects. Whether it's user profiles, participation rates, or product issues all of your data is available on one platform. This issue prioritization feature is built into the Centercode Platform to show you the issues that will impact your product the most. It combines feature and severity priorities set for your project and weighs those against the number of times an issue arises during a test. The resulting ‘score’ tells you how important an issue is, ranked by your priorities.
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Product Details

Platforms Supported
SaaS
Training
Documentation
Live Online
In Person
Support
Phone Support
Online

Centercode Frequently Asked Questions

Q: What kinds of users and organization types does Centercode work with?
Q: What languages does Centercode support in their product?
Q: What kind of support options does Centercode offer?
Q: What other applications or services does Centercode integrate with?
Q: What type of training does Centercode provide?
Q: Does Centercode offer a free trial?
Q: What pricing for support is available for Centercode?

Centercode Product Features

Software Testing

Test Case Management
Issue Tracking
Variable Testing Methods
Reporting / Analytics
Static Testing
Dynamic Testing
White-Box Testing
Black-Box Testing
Manual Testing
Automated Testing
Quality Assurance Planning
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