Audience

Companies of all sizes that need powerful telephony products like IP-PBX and call center technology

About Carusto

Carusto offers professional software solutions for telecommunication tasks. Our software solutions allow you to automate business processes quickly and efficiently, to improve service quality and reduce costs. A single platform for office work, which brings together all kinds of telecommunications (telephone, fax, mobile, instant messaging, video conferencing, etc.), databases, CRM systems. It is a system which allows to create a comfortable working environment in the office and to provide quality service to customers, minimizing the human factor. All the necessary telephone services and existing CRM system for efficient processing of your calls. A unique constructor of call-scenarios and integration with databases and other services allows you to automate your working processes. Convenient intuitive interface and advanced call analysis for more effective work.

Pricing

Free Trial:
Free Trial available.

Integrations

Ratings/Reviews

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Company Information

Carusto
Founded: 2009
United Kingdom
www.carusto.com/en/

Videos and Screen Captures

Carusto Screenshot 1
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Product Details

Platforms Supported
SaaS
Windows
Training
Documentation
Support
Phone Support
Online

Carusto Frequently Asked Questions

Q: What kinds of users and organization types does Carusto work with?
Q: What languages does Carusto support in their product?
Q: What kind of support options does Carusto offer?
Q: What type of training does Carusto provide?
Q: Does Carusto offer a free trial?

Carusto Product Features

Business Phone Systems

Call Recording
Web Conferencing
Call Routing
Call Monitoring
Employee Directory
Mobile Access
Virtual Call Center
IVR / Voice Recognition
Call Logging

Call Center

Database
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Telephony

Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
VoIP
Voice & Data Integration
Auto-Dialer
Predictive Dialer
Telemarketing Management

Unified Communications

Calendar Management
Audio / Video Conferencing
File Sharing
Call Recording
Multi-User Collaboration
Call Routing
Fax Management
Mobile Access
Chat / Messaging
Voice Mail

Carusto Additional Categories