Audience
Companies looking for a machine learning and speech analytics software solution for their particular needs
About Capturi
Capturis customized solution helps you reach your full potential! Using speech analytics and machine learning, Capturi analyzes your customer facing call recordings and transforms them into insights on how to achieve higher NPS, increase sales numbers, reduce the number of non-valuable customer calls and save valuable time on documentation and quality assurance. Gain insight into how to achieve a higher NPS, reduce the number of customer calls and save valuable time on documentation and quality assurance. Based on your own data, you get e.g. unique insights into customers' most frequently asked questions and your team's best techniques, while allowing you to coach individual customer service staff on an ongoing and direct basis. Boost your success rate with qualitative insights into your sales call, while ensuring compliance and saving valuable time. Get to know your best sellers' techniques, make sure the sales team follows their scripts and provide quick and effective feedback.
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Pricing
Starting Price:
$63.76 per month
Integrations
Company Information
Capturi
Founded: 2019
Denmark
capturi.com
Videos and Screen Captures
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Product Details
Platforms Supported
Cloud
iPhone
iPad
Training
Documentation
Live Online
Webinars
Support
Phone Support
Online
Capturi Frequently Asked Questions
Capturi Product Features
Speech Analytics
Data Security
Natural Language Processing
Self-Service Search
Sentiment Analysis
Automatic Transcription
Call Center Management
Call Recording
Customer Experience Management
Predictive Analytics
Surveys & Feedback
