TigerConnect
Connect Staff, Patients & Providers Via HIPAA-Compliant Video, Voice & Text
Cloud-based, TigerConnect enables hospitals, practices, and other healthcare organizations to collaborate with staff from anywhere and engage patients at home using the same, secure, smartphone and desktop app. TigerConnect modernizes clinical communication, enabling staff to reach each other by role immediately via text, voice or video. Exchange photos, videos, and other files from the field, labs, or integrated EHR systems to provide context and better care diagnoses. For further technology consolidation, modern scheduling ensures the right on-call physicians are contacted.
TigerConnect also offers secure patient and family communication, delivering continuity of care while improving appointment show-rates, care plan adherence, documentation workflow, pre-op preparation, and post-op follow-ups. Improve the overall patient experience by delivering the easy, secure engagement today's patients expect.
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Assort Health
Assort Health is an agentic AI platform built for healthcare providers that handles inbound and outbound patient interactions across voice, text, and web, achieving up to a 90% resolution rate. It operates 24/7/365 in multiple languages and autonomously manages tasks such as appointment scheduling, rescheduling, cancellations, confirmations, triaging provider questions, answering FAQs, retrieving lab results, fulfilling prescription refills, billing enquiries, and sending reminders or follow-ups. The system also routes handoffs to humans when needed, builds previsit notes tailored to provider requirements, and supports outbound outreach campaigns (e.g. waitlist, re-engagement) using voice, SMS, or email. Assort deeply integrates into existing EHR and practice management systems (Cerner, Epic, AthenaHealth, AdvancedMD, eClinicalWorks, and more) and leverages over 1.1 million workflows refined from tens of millions of patient interactions.
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ActiumHealth
ActiumHealth is the largest AI-powered patient communication platform, automating more than 50 million calls and 100 million messages to transform healthcare engagement. Its multimodal system integrates voice, SMS, chat, and email, providing seamless experiences across all patient touchpoints. The platform supports critical functions like scheduling, prescription refills, billing assistance, and preventative outreach. Designed specifically for healthcare, its AI agents understand medical terminology, urgency, and protocols while integrating directly with EHR systems. By handling routine inquiries and escalating complex cases to staff, ActiumHealth enhances efficiency without replacing human care. Trusted by leading health systems, it has driven measurable results such as reduced abandoned calls, improved accessibility, and millions in new revenue.
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RingCentral AI Receptionist
RingCentral AI Receptionist (AIR) is a generative AI-powered phone agent built directly into the RingCentral business phone system, designed to automate inbound call handling with human-like conversational intelligence. Seamlessly activated in minutes and requiring no IT support, it reads information from your website, FAQs, or uploaded documents to answer routine customer questions, block spam, schedule appointments, and follow up via SMS. It intelligently routes complex calls using name- and context-based logic, eliminating frustrating phone menus. AIR supports multi-language interactions (including English, French, and Spanish with dual-language switching), customizable voice personas and greetings, and robust real-time insights via call transcripts, analytics, and performance dashboards. It scales effortlessly across multiple locations and departments, ensuring a consistent and 24/7 front-desk experience that reduces missed calls.
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