Cognigy.AI
NiCE Cognigy delivers AI that works – fast, human, and built for real-world scale. As part of NiCE, a global leader in customer experience technology, we combine Generative and Conversational AI with orchestration, tools, and enterprise integrations to power Agentic AI.
The result? Smarter automation, better service, and instant resolution across every channel.
NiCE Cognigy’s AI Agents Supercharge Your Customer Service
-Industry-specific pre-trained AI Agents
-Multilingual call and chat support (100+ languages)
-Seamless integration with existing enterprise systems
-Leverages memory and context for hyper-personalized interactions
-Absorbs enterprise knowledge to accurately answer any customer query
-Real-time assistance and actionable service insights for human agents
Business Impact for our Customers:
-30% CSAT improvement
-70% AHT reduction
-99.5% Faster response time
-99% Routing accuracy
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PurelyHR
PurelyHR Time-Off is a fully automated, 100% web-based software solution for managing employee leave, absence, time-off, and attendance that is developed by PurelyHR. Featuring three types of users (i.e., admins, managers, and employees), Time-Off by PurelyHR provides each user with their own access levels and permissions. Valuable features and capabilities include audit trails of all time-off requests, multi-level approvals, automatic length of service accruals, time-off reminders, bulk user imports/updates, Google Calendar and Outlook integrations, and more.
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Extrieve
Extrieve is an AI orchestration platform for BFSI organizations that helps banks and regulated institutions operationalize AI across documents, systems, regulations, workflows, and human approvals. The platform governs how AI models interact with banking data, document repositories, core systems, compliance databases, and business processes. Extrieve includes an orchestration engine, integration layer, and unified operations interface to turn AI outputs into auditable business actions. Its capabilities include maker-checker workflows, audit trails, consent management, DPDP logging, policy controls, low-code workflows, case management, human-in-the-loop reviews, exception handling, and risk oversight. The platform supports use cases such as customer onboarding, lending, trade finance, customer operations, insurance, capital markets, and ESG compliance.
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Klique
Klique is an enterprise AI control plane that centralizes model routing, AI service governance, and compute orchestration across on-premises, cloud, and hybrid environments. The platform routes AI requests to appropriate models based on factors such as cost, latency, policy, and data sensitivity while also directing workloads to suitable infrastructure. It provides centralized controls for budgets, quotas, virtual keys, single sign-on, audit trails, and access policies across users, agents, models, projects, and tools. Klique can manage in-house models, open-source models, third-party APIs, GPU clusters, CPUs, Kubernetes environments, and cloud AI services through a unified layer. Its orchestration capabilities support shared compute pools, fractional GPU usage, priority scheduling, training jobs, data processing, and live model deployments.
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