Audience
Companies in need of a Field Service Management platform
About CSOne
CSOne customer service solutions streamline your customer support. Customers’ calls to your call center are recorded and tracked from start to finish. The customer name, location and equipment are recorded upon their call as well as details of their request. The online calendar of CSOne will improve visibility of your technicians’ availability. A task assignment email will be sent to a technician. CSOne manages various field service works including the firsthand field investigation and repair works on site. Repair quotation and service reports are output through a mobile printer. CSOne seamlessly manages sales process from quotation, sales order, delivery, billing, and cash receipt. As the document stage is managed per business case, it is easy to check the task status for each case, including tasks which still need to be completed and quotes that must be sent.
Pricing
Starting Price:
$240 per 3 users per month
Free Trial:
Free Trial available.
Integrations
No integrations listed.
Company Information
Libran Business Systems
United States
csone.biz/en/
Videos and Screen Captures
Repair-CRM
All-In-One Field Service Solution with an Online Booking portal for automating scheduling & dispatching to ditch the paperwork and improve the productivity of your technicians! Supercharge your technicians with our Mobile APP & Book more jobs with an Online Booking Portal with automated customer notifications. Quickbooks Integration to get paid faster. Send quotes to your customers who can Accept or Reject a quote automatically. Customer Portal to review all previous jobs, rate them and manage Quotes, and even book an Appointment with their Assets, serial numbers prefilled. Built in Asset management for HVAC systems, printers on any other equipment serviced by your company. Keep track of the maintenances, issues with a service history.
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SMART Software
Field service management software for every industry. From streamlining routes to in-depth reporting and analysis, SMART Software is with you side by side to help your service company thrive and expand. Our top-notch software support team constantly proves itself to be the best in the business and includes on-site training. Streamline your operations while keeping all of your important customer and business data in one place. Our inventory management, equipment tracking, time management, and reporting boosts your bottom line. Keep track of all aspects of Service Issues, from ticketing and technician routing to inventory control and vehicle maintenance. We forecast vault cash differently than any processor or ATM software on the market. Our customers are returning 20% of their vault cash using ATM SMART. SMART includes a fully integrated, powerful, and successful CRM solution to manage the relationships with your customers, vendors, and sales prospects.
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Sweven
SWEVEN allows businesses to seamlessly connect and collaborate with your team, anywhere and at any time. This multi-platform and cloud-based SaaS solution gives you the power to receive, manage, assign, track, and bill for work (or product) orders of any trade. With SWEVEN in your workflow, you can bring together clients, vendors, field staff, technicians, project managers, customer service, and call centers in one shared, collaborative virtual environment to boost communication, efficiency, and control.
- Complete control of your in-house field staff and vendors.
- Track every service order and set priorities.
- Get the right metrics in real-time to enhance your operations.
- Submit tasks directly in the portal, no more phone calls or endless emails.
- Preventive Maintenance.
- Work order management.
- Vendors and field staff mobile app.
- Geolocation integrated.
Say goodbye to spreadsheets, hello Sweven!
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BuildOps
Are you a commercial contractor in the HVAC / Mechanical, Refrigeration, Electrical, or Plumbing industry?
Get the #1 all-in-one Field Service Management Software for commercial MEP contractors. Streamline your dispatch, quoting/invoicing, service, projects, and reports.
- All your metrics can be reported from one place
- Monitor field tech success, identify trends, and make data-backed decisions
- Attach photos, videos and PDFs easily to invoices and quotes.
- From service to projects and everything in between
Automate the flow of work orders and customer data, as well as invoices, from the office to the field and back again. Your office staff can see the status of each technician, their skill set, availability, and more with BuildOps. This makes planning, from emergency service to months ahead, as simple as "drag-and-drop".
BuildOps boosts your revenue, maximizes profits, and improves communication between field and back-office.
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Product Details
Platforms Supported
SaaS
Support
Online
CSOne Product Features
Field Service Management
Contact Database
Contract Management
Dispatch Management
Inventory Management
Payment Collection in the Field
Scheduling
Time Clock
Billing & Invoicing
Customer Database
Electronic Signature
Mobile Access
Quotes / Estimates
Routing
Service History Tracking
Work Order Management