Audience
Companies that need a basic CRM software solution
About CRM Software™
CRM Software™ provides a business with a 'customer centric' vision. It captures the entire transaction history of a customer down to atomic level detail. This allows analysis of the Customer's entire business relationship with the company highlighting Customer behavioral patterns. CRM Software™ provides the ideal platform for building enduring Customer relationships and Customer loyalty. It provides the 'one to one' marketing relationship that results in a greater share of the customer's spending and maximizes the lifetime value of the relationship. CRM Software™ is a "bricks and clicks" system. A Customer's profile is captured whether he/she shops in store, on the net or via any other Customer "touch" point. CRM Software integrates with IVR and call centre to provide a complete Customer contact history across all touch points.
Other Popular Alternatives & Related Software
Blue Note Systems
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AroTRON
Easy to use and manage, flexible and ever evolving, AroTRON™ is the first 100% Greek answer in the CRM sphere. AroTRON™ is a perfect fit for the small / medium enterprise (SME) employing between 20-150 users, yet it can equally well serve the needs of larger companies. It offers a single, enterprise view of the customer that enables businesses to cultivate high-quality relationships that lead to improved loyalty and profits. It helps organizations to offer “consistency of experience” for their customers through all forms of interaction (such as inquiry, order, delivery, and service). Not only does this improve the ability to provide superior service, but also each customer feels like he/she is important to you, which results in higher customer satisfaction. AroTRON™ makes the perfect choice for call-centers that specialize in outsourced services e.g. telemarketing activities.
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Consentric
VALUABLE INFORMATION
Protect customers' personal data as an asset as you collect their permissions
Generate richer customer insight through analysis of permitted data
Boost the value exchange between you & your customers
MANAGE & ENRICH CUSTOMER RELATIONSHIPS
Improve trust through personal data transparency
Allow customers to manage their permission changes in real time
Retain customer permissions by presenting granular consent options
REGULATORY COMPLIANCE
Record permissions across all customer touch-points in one central platform
Manage the 6 lawful bases defined by GDPR
Capture the privacy policy active at date of permission granted
Provide an immutable audit trail
SALESFORCE
Enables Sales, Marketing, Service and Financial Services Clouds
Works with leads and contacts in Tasks and Cases
Able to surface permissions data across all customer touch-points with snap-ins
Provides standard web-to-lead functionality no need for bespoke solutions
Aligned to GDPR articles
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OpenPro ERP
Grow your business with OpenPro ERP solutions that can be deployed in the cloud or on your server. Our software supports most industries with a complete Enterprise Resource Planning (ERP) software solution. As a provider of Business Management ERP Software, OpenPro excels with its Real-Time Solutions. From Accounting and Financial Reports to its MES software, MRP manufacturing and wholesale distribution inventory control software. The Business Management Software are all GAAP and international compliant. OpenPro is multi language (9 different) and multi currency. Another of the many business software solutions is a complete retail Point of Sales (POS) system, while distributors benefit from the supply chain management software. Built in time card management, Payroll and HRMS systems are integrated with the accounting manufacturing software. Customer Relationship management (CRM) is integrated to target prospects and convert them into customers quickly.
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Integrations
Company Information
CRM Software Pty Ltd
Australia
www.crmsoftware.com.au
Videos and Screen Captures
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Product Details
Platforms Supported
Windows
CRM Software™ Product Features
CRM
Calendar/Reminder System
Supported
Call Logging
Supported
Document Storage
Supported
Email Marketing
Supported
Internal Chat Integration
Supported
Marketing Automation Integration
Supported
Mobile Access
Supported
Segmentation
Supported
Social Media Integration
Supported
Task Management
Supported
Lead Scoring
Not Supported
Quotes / Proposals
Not Supported
Territory Management
Not Supported
