Audience
Companies that need a basic CRM software solution
About CRM Software™
CRM Software™ provides a business with a 'customer centric' vision. It captures the entire transaction history of a customer down to atomic level detail. This allows analysis of the Customer's entire business relationship with the company highlighting Customer behavioral patterns. CRM Software™ provides the ideal platform for building enduring Customer relationships and Customer loyalty. It provides the 'one to one' marketing relationship that results in a greater share of the customer's spending and maximizes the lifetime value of the relationship. CRM Software™ is a "bricks and clicks" system. A Customer's profile is captured whether he/she shops in store, on the net or via any other Customer "touch" point. CRM Software integrates with IVR and call centre to provide a complete Customer contact history across all touch points.
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Integrations
Company Information
CRM Software Pty Ltd
Australia
www.crmsoftware.com.au
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Product Details
Platforms Supported
Windows
CRM Software™ Product Features
CRM
Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Marketing Automation Integration
Mobile Access
Segmentation
Social Media Integration
Task Management
Lead Scoring
Quotes / Proposals
Territory Management