Amdocs Customer Experience Suite
With state-of-the-art customer engagement capabilities, advanced 5G and IoT service design, delivery and monetization capabilities, and embedded AI / machine learning-based use cases, our latest cloud-native, microservices-based open & modular CX. Whether you want to strengthen your digital commerce initiatives, beef up your customers’ digital experience throughout every engagement and touchpoint, or launch advanced 5G offerings to quickly monetize your network investment, Amdocs Customer Experience Suite delivers full flexibility to define your transformation strategy and modernization path based on your business priorities. With our microservices-based, open and modular portfolio that’s aligned with industry standards, we will modernize your legacy stack and accelerate your journey towards cloud-native business applications and network.
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LotusFlare
LotusFlare is a cloud-native digital commerce and monetization platform designed primarily for communications and media service providers, enabling them to modernize legacy systems, improve customer experience, and create new revenue streams through a unified, scalable infrastructure. Its core product, Digital Network Operator (DNO) Cloud, functions as a full-stack business support system that integrates billing, customer management, API monetization, and digital service delivery into a single platform built on a microservices architecture. It allows organizations to rapidly launch new digital brands, experiment with business models, and deploy services without being constrained by traditional telecom infrastructure. It is developed “from customer experience down,” meaning that user journeys and engagement are prioritized first, with technology built to support seamless and personalized interactions across mobile apps and web environments.
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Alepo Digital BSS
Alepo Digital BSS is a full-stack, convergent business support system built for telecom operators that need to launch fast, monetize any service, and modernize without a multi-year transformation program.The platform consolidates CRM, convergent billing, OCS/online charging, product catalog, order management, subscriber self-care, partner management, voucher management, provisioning, trouble ticketing, and revenue analytics into a single, pre-integrated stack. TM Forum Open API compliant across all modules.
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Tridens Monetization
Tridens Monetization, a Future-Ready Charging & Revenue Management for the Modern Business. Gain disruptive innovation, brand differentiation, and business transformation with service, industry, and business-model agnostic billing platform designed for the connected digital world. Key Product Features. Innovate with the Future-Ready Monetization Platform, Built for High Volume Consumption-Based Events for any Service, Industry, & Partner-Enabled Business Model. Innovative Offer Design: Product Catalog, Discounts (percentage, value), Pricing & Rating, Plans & Bundles, Contracts & Terms. Customer Management: Customer Overview, Customer Hierarchies, Contract Management, Customer/Partner web and mobile app. Convergent Charging: Any type of service, real-time online, offline, sharing, Flexible consumption rules & real-time notifications, Advance Discounting, Resource and Discount sharing. Billing & Invoicing: Flexible billing cycles, daily, weekly, monthly, quarterly, semi annually.
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