Audience

Businesses requiring a solution to turn visitors into buyers, design and execute valuable marketing and sales strategies

About BySide

Lead Activation is the ability to maximise revenue from visitors who are already on your website, app or landing pages, to focus on lead quality and improved ROI. We believe in business-driven technology rather than technology-driven businesses. That’s why our platform is a unique combination of Marketing and CX, after all, both should have the customer at the centre. Scalable and performance-oriented, our solution was born out of the need to unify web and contact centre experiences, transforming them into personal, coherent journeys. An end-to-end digital marketing toolbox, designed with flexibility in mind. Score and qualify leads, build audiences, personalise and optimise experiences on the web and mobile applications. We don’t believe in one-fits-all approaches. Our partnership with our customers starts with an assessment of the company’s digital maturity using the BySide Lead Activation Diagnostic.

Integrations

Ratings/Reviews

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Company Information

BySide
Founded: 2006
Portugal
www.byside.com

Videos and Screen Captures

BySide Screenshot 1
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Product Details

Platforms Supported
Cloud
Training
Documentation
Live Online
In Person
Support
Phone Support
Online

BySide Frequently Asked Questions

Q: What kinds of users and organization types does BySide work with?
Q: What languages does BySide support in their product?
Q: What kind of support options does BySide offer?
Q: What other applications or services does BySide integrate with?
Q: What type of training does BySide provide?

BySide Product Features

Call Center

Escalation Management Not Supported
Outbound Call Center Not Supported
Manual Dialer Not Supported
Call Recording Not Supported
Queue Management Not Supported
Call Scripting Not Supported
Blended Call Center Not Supported
Progressive Dialer Not Supported
Campaign Management Not Supported
Predictive Dialer Not Supported
Inbound Call Center Not Supported
IVR / Voice Recognition Not Supported
Call Logging Not Supported
Reporting/Analytics Not Supported
Real-time Chat Not Supported
Database Not Supported

Customer Data Platforms (CDP)

Behavioral Analytics Not Supported
Campaign Management Not Supported
Customer Profiles Not Supported
Customer Segmentation Not Supported
Data Integration Not Supported
Data Matching Not Supported
GDPR Compliance Not Supported
Personalization Not Supported
Predictive Modeling Not Supported

Personalization

Recommendation Engine Not Supported
Website Personalization Not Supported
Abandoned Cart Saver Not Supported
Contextual Targeting Not Supported
Experience Management Not Supported
Campaign Segmentation Not Supported
Behavioral Targeting Not Supported
Account Based Marketing Not Supported
A/B Testing Not Supported
Content Analytics Not Supported
Customer Profiles Not Supported

eCommerce Marketing

AB Testing Not Supported
Analytics / ROI Tracking Not Supported
Email Marketing Not Supported
Dynamic Content Not Supported
Search Marketing Not Supported
Segmentation Not Supported
Social Marketing Not Supported
Website Visitor Tracking Not Supported
Email Personalization Not Supported
Product Recommendations Not Supported
Triggered Emails Not Supported
Customer Data Profiles Not Supported
Abandoned Cart Email Not Supported
Signup Forms & Popups Not Supported
SMS Marketing Not Supported
Push Notifications Not Supported
Retargeting Not Supported
Facebook Ads Not Supported
Google Ads Not Supported