Audience

Businesses requiring a solution to turn visitors into buyers, design and execute valuable marketing and sales strategies

About BySide

Lead Activation is the ability to maximise revenue from visitors who are already on your website, app or landing pages, to focus on lead quality and improved ROI. We believe in business-driven technology rather than technology-driven businesses. That’s why our platform is a unique combination of Marketing and CX, after all, both should have the customer at the centre. Scalable and performance-oriented, our solution was born out of the need to unify web and contact centre experiences, transforming them into personal, coherent journeys. An end-to-end digital marketing toolbox, designed with flexibility in mind. Score and qualify leads, build audiences, personalise and optimise experiences on the web and mobile applications. We don’t believe in one-fits-all approaches. Our partnership with our customers starts with an assessment of the company’s digital maturity using the BySide Lead Activation Diagnostic.

Integrations

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Company Information

BySide
Founded: 2006
Portugal
www.byside.com

Videos and Screen Captures

BySide Screenshot 1
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Product Details

Platforms Supported
SaaS
Training
Documentation
Live Online
In Person
Support
Phone Support
Online

BySide Frequently Asked Questions

Q: What kinds of users and organization types does BySide work with?
Q: What languages does BySide support in their product?
Q: What kind of support options does BySide offer?
Q: What other applications or services does BySide integrate with?
Q: What type of training does BySide provide?

BySide Product Features

Call Center

Escalation Management
Outbound Call Center
Manual Dialer
Call Recording
Queue Management
Call Scripting
Blended Call Center
Progressive Dialer
Campaign Management
Predictive Dialer
Inbound Call Center
IVR / Voice Recognition
Call Logging
Reporting/Analytics
Real-time Chat
Database

Customer Data Platforms (CDP)

Behavioral Analytics
Campaign Management
Customer Profiles
Customer Segmentation
Data Integration
Data Matching
GDPR Compliance
Personalization
Predictive Modeling

Personalization

Recommendation Engine
Website Personalization
Abandoned Cart Saver
Contextual Targeting
Experience Management
Campaign Segmentation
Behavioral Targeting
Account Based Marketing
A/B Testing
Content Analytics
Customer Profiles

eCommerce Marketing

AB Testing
Analytics / ROI Tracking
Email Marketing
Dynamic Content
Search Marketing
Segmentation
Social Marketing
Website Visitor Tracking
Email Personalization
Product Recommendations
Triggered Emails
Customer Data Profiles
Abandoned Cart Email
Signup Forms & Popups
SMS Marketing
Push Notifications
Retargeting
Facebook Ads
Google Ads