Audience
Any team, department, company or organization
About Bloomfire
Bloomfire is the leader in knowledge engagement, delivering an experience that connects teams and individuals with the information they need to excel at their jobs. Our cloud-based knowledge engagement platform gives people one centralized, searchable place to engage with shared knowledge and grow their organization's collective intelligence.
Pricing
Starting Price:
$25/user/month
Pricing Details:
Pricing scales with your team size and the advanced features you need. Reach out and we'll provide the price for the features your team requires.
Integrations
Company Information
Bloomfire
Founded: 2010
United States
bloomfire.com
Articles
Q&A with Bloomfire: The Increasing Role of Knowledge Engagement Software in Remote Work EnvironmentsVideos and Screen Captures
Document360
Document360 is an AI-powered knowledge base tool designed for internal and public Knowledge bases. It is a SaaS platform that helps you to build a great self-service knowledge base, FAQ pages, User manuals, Product documentation, software documentation and more. It has smart AI features like AI-powered search, AI tag manager, AI description generator, uncompromised authoring experience, customization, real-time analytics, and enterprise-grade restore, back-up and versioning functionalities.
Now, with an additional add-on feature, you can generate API docs for internal and external users using your API definition files for developers.
Benefits of Using Document360:
- Smart instant search: Google-like search for quick help and dynamically look for the most relevant help articles.
- Built-in analytics: This feature filters data and provides the report to derive actionable data and insights.
- Integrations: Document360 works seamlessly with third-party
Learn more
KMS Lighthouse
Whether you’re in financial services, healthcare, insurance, banking or any other industry where your employees need access to information at their fingertips, knowledge management is a crucial component in the success of this experience.
KMS Lighthouse is the next-generation knowledge management solution used by brands globally.
Our cutting-edge solution:
✅ Can cut employee training times by up to 50%.
✅ Increases productivity
✅ Reduces costs
✅ Reduce error rates
✅ Increase First Call Resolution (FCR) by up to 40%
✅ Easily integrates with your preferred tools, allowing you to increase
productivity across all channels and departments.
✅ Is trusted by some of the biggest brands in the world.
When your agents need information in real-time, our software is responsive which means an enhanced customer experience.
Learn more
Centralpoint
Centralpoint is a Digital Experience Platform, and in Gartner's Magic Quadrant. It is used by over 350 clients worldwide going beyond Enterprise Content Management, securely authenticating (AD/SAML,OpenID, oAuth) all users for self service interaction. Centralpoint automatically aggregates your information from disparate sources, applying rich metadata against your rules, yielding true Knowledge Management; allowing you to search and relate disparate sets of data from anywhere. Centralpoint offers the most robust Module Gallery, out of the box, and can be installed on premise or in the Cloud. Be sure to see our solutions for Automating Metadata, Automating retention Policy Management, and simplifying the mash up of disparate data for the benefit of AI (Artificial Intelligence). Centralpoint is often used as an intelligent altternative to Sharepoint, allowing easy Migration tools. It can also be used for any secure portal solution for your public sites, Intranets, Members or Extranets.
Learn more
Klyck
Klyck is your go-to content solution for organizing, finding, and sharing information. Centralize your team's knowledge, provide quick and easy access to all your content. Customize pages tailored for every situation to save time, money and endless email threads. By bringing your content and knowledge together, Klyck helps you find what you need, when you need it.
With analytics, gain a clear picture and improve understanding of content performance, customer engagement, and sales user activity for sales and marketing leaders with superior data-driven strategic solutions.
Learn more
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Product Details
Platforms Supported
SaaS
Windows
Mac
iPhone
iPad
Android
Training
Documentation
Live Online
Webinars
In Person
Support
Phone Support
Online
Bloomfire Frequently Asked Questions
Bloomfire Product Features
Collaboration
Content Management
Document Management
Real Time Editing
Version Control
Brainstorming
Calendar Management
Chat / Messaging
Contact Management
Project Management
Task Management
Video Conferencing
Content Management
Audio Content
Document Indexing
E-forms
Full Text Search
Image Editor
Text Editor
Version Control
Video Content
Website Management
Customizable Templates
SEO Management
Customer Service
Call Center Management
Knowledge Base
Performance Metrics
Self Service Portal
Surveys & Feedback
Alerts / Escalation
Appointment Management
Email Management
Live Chat
Queue Management
Social Media Integration
Virtual Assistant
Workflow Management
File Sharing
Collaboration
Document Management
Drag & Drop
File Synchronization
Search
User Management
Version Control
Workflow Management
Audit Trail
Chat / Messaging
Electronic Signature
Encryption
Knowledge Management
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal
Artificial Intelligence (AI)
Sales Content Management
Audio / Video Recording
Audio File Management
Centralized Sales Content Repository
Collaboration Tools
Engagement Analytics
Video File Management
Branded Sales Content
Content Recommendations
Email Management
Interaction Tracking
Personalization
Sales Partner Management
Sales Training / Onboarding