Zoom Phone is an AI-powered cloud-based business phone system that provides voice calling, messaging, and unified communications through a Voice over Internet Protocol (VoIP) platform. The software enables employees to make and receive business calls from desktop computers, mobile devices, and compatible desk phones. Its calling features include auto receptionists, call queues, call forwarding, voicemail, call recording, SMS, and intelligent call routing. Built-in AI capabilities provide post-call summaries, voicemail transcription, action item extraction, and automated follow-up assistance. Zoom Phone also supports an optional AI receptionist that answers customer inquiries, schedules appointments, and transfers calls to appropriate employees. The platform integrates with Zoom Meetings, Zoom Chat, Salesforce, Microsoft, Google, and other business applications while providing centralized administration and call analytics.
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Intermedia Unite® brings business communications, collaboration, and customer engagement into one easy-to-use platform—keeping teams connected, productive, and responsive from anywhere.
It replaces fragmented tools by combining business phone service, video conferencing, team chat, and file sharing into one seamless experience, so employees can collaborate without switching apps.
Unite delivers enterprise-grade calling with 100+ features, integrated customer engagement, and enhanced Microsoft Teams experiences.
With mobile and desktop apps, users can call, meet, message, and engage customers from anywhere while maintaining a consistent business identity.
AI-powered transcription, summaries, and insights help teams capture details and follow up efficiently.
Backed by 99.999% uptime and J.D. Power-certified support, Unite ensures reliable performance—resulting in simpler communications, more productive teams, and better customer engagement.
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LoopUp
Your conference calls really matter. Unlock their true potential. Tired of dealing with the constant pains and wasted time of conference calls? Asking who’s just joined and who’s talking, struggling with background noise, downloading something every time you want to view a shared screen? Your important day-to-day remote meetings have been painful for too long. With LoopUp, more intuitive collaboration and secure remote meetings are just a click away. Watch this video to see how. For too long, businesses have had to choose between the potential of collaboration software and the simplicity and reliability of traditional audio conferencing. LoopUp combines the best of both worlds, transforming your important business meetings. One-click screen sharing and video for more engaged meetings - visibility, security and control on all your calls. And by really, we mean ‘really’. No training required, and no downloads for guests.
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