Audience
Companies, professionals and businesses searching for a solution to get actionable customer insights
About Beyond Feedback
We deliver actionable insights directly from our clients’ most important stakeholders, their customers and employees, that enable continuous improvement of our clients’ strategy and business operations. We are eminently practical, drawing on our many years of experience in leadership roles working directly for companies just like our clients'. We understand our clients' needs and we are creative in finding solutions. Our experienced Client Executives serve as a single point of contact for our clients. This enables us to learn your business well and makes us easy to work with. We do not use cookie-cutter approaches - each project is customized to meet our clients' specific business needs. Rather than generating reports full of statistical summaries that sit on a shelf, we emphasize operational insights while still providing strategic value. Our service recovery action alerts, customer-identified field reports, and employee recognition alerts are popular examples.
Pricing
Starting Price:
$2,000 one-time payment
Integrations
No integrations listed.
Company Information
Beyond Feedback
Founded: 2011
United States
www.beyondfeedback.com
Videos and Screen Captures
CheckMarket
Enterprise survey software with users in 150 countries.
Conduct insightful surveys and gain actionable feedback! Monitor customer experience (CX), employee experience (EX) and engagement. Close the loop with shareable reports, dashboards, alerts and follow-up tools like text analysis, benchmarks, dynamic text,..
Collecting data is just the first step. The real value lies in the efficiency of reporting. We provide you with real-time reporting so you can spot trends earlier, and get the information deep into your organization in order to improve processes.
After you are done building an insightful report, share it with others. Create different share links, each with different filters, depending on what you want viewers to see all based on your own operational data, hierarchy and organization.
Integrate with Slack, Zendesk, API, CRM & more. Includes unlimited users and works in 49 languages. Clients include L'Oreal, Toyota, Allegiance Bank, Sony, the Government of Canada,...
Learn more
SurveyOL
SurveyOL is professional, effective, and easy. It offers cutting-edge communication and feedback technology, once accessible only for "big" companies, now for small businesses as well. Select from a wide collection of question types including Multiple Choice, Image Choice, Dropdown, Textbox, Comment Box, NPS, Star Rating, Slider, Date/Time, Grid, Rankings, Uploads, and much more. More than 100 free survey templates are available to serve as the foundation for your custom surveys.
SurveyOL provides flexible color themes and easy customization of color styles and fonts. You can increase your response rate by sharing your surveys via web, QR code, social media, SMS text messages, email invitations, and website embedding. Its real-time responses and robust analytical tools will help you meet your timeline and budget expectations. You can easily export survey results to Excel, Word, PPT or PDF.
With SurveyOL, you can make better decisions.
Learn more
MultiRater Surveys
MultiRater Surveys has been designed to assist learning & development consultants, executive coaches & HR professionals to maximize leadership capability and employee engagement. This powerful online people analytics platform provides a range of template surveys
- 180 Degree Performance Reviews
- 360 Degree Leadership Development Surveys
- Employee Feedback/Engagement Surveys
- Mental Health & Wellbeing Surveys
- Customer Pulse Surveys
This platform also possesses the capability to customize questions to create fully personalized surveys that will deliver the required data for leadership and organizational growth.
For those looking for an online survey platform to add onto an existing Human Resource Management System, MultiRater Surveys offer highly customizable API integrations that will allow you to receive actionable data structured to fit your system.
Sign up for a 14 Day Free Trial today (no payment details required)
Learn more
Delighted
Delighted is a turnkey customer experience platform that helps high-growth businesses and established enterprises like Allbirds, Instacart, Invision, Opentable, Affirm, Peloton, Doordash, and thousands of others improve customer loyalty with actionable feedback. Incorporate customer feedback into your business strategy in minutes, not weeks. Customize NPS, CSAT, CES, and emoji survey templates directly in Delighted. Send surveys to customers through convenient channels: email, SMS text, in-app, on your website, or via link URL. Set up 2-click integrations:
- Trigger surveys and sync real-time feedback into your existing toolset, e.g. Slack, Salesforce, Shopify, Stripe, Hubspot, and more. Surface trends that require immediate attention with AI-driven survey text analysis, pre-built reports, and role-based dashboards
- Act quickly with alerts and email digests you can customize by department, so feedback reaches those who can make a difference.
Learn more
You Might Also Like
Boost application security and continuity with SKUDONET ADC, our Open Source Load Balancer, that maximizes IT infrastructure flexibility. Additionally, save up to $470 K per incident with AI and SKUDONET solutions, further enhancing your organization’s risk management and cost-efficiency strategies.
Product Details
Platforms Supported
SaaS
Training
Documentation
In Person
Support
Phone Support
Online
Beyond Feedback Frequently Asked Questions
Beyond Feedback Product Features
Survey
Custom Survey URLs
Email Marketing
Question Branching
Question Library
Site Intercept Survey
Data Analysis Tools
Mobile Survey
Offline Response Collection
Paper Survey
Skip Logic
Supports Audio / Images / Video