OpenText Unstructured Data Analytics
OpenText™ Unstructured Data Analytics products employ AI and machine learning to help organizations uncover and leverage key insights stored deep within their unstructured data, including text, audio, video, and images. Organizations can connect all their data to understand the context and information locked inside high-growth unstructured content—at scale. Discover insights hidden within all types of media with unified text, speech, and video analytics that support more than 1,500 data formats. Use natural language processing, optical character recognition (OCR), and other AI-powered models to understand and track the meaning within unstructured data. Employ the latest innovations in machine learning and deep neural networks to understand written and spoken language in data, revealing greater insights.
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Blox.ai
Business data is usually present in different formats, across sources. A lot of business data is unstructured and semi-structured. IDP (Intelligent Document Processing) leverages AI, along with programmable automation (such as repetitive tasks), to convert data into usable, structured formats, and for consumption by downstream systems.Using Natural Language Processing (NLP), Computer Vision (CV), Optical Character Recognition (OCR) and machine learning tools, Blox.ai identifies, labels and extracts relevant data from any type of document. The AI then maps this extracted information into a structured format while configuring a model which can be applied to all similar document types. The Blox.ai stack is set up to reconcile the data based on business requirements and to push the output to downstream systems automatically.
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Luminoso
Luminoso turns unstructured text data into business-critical insights. Using common-sense artificial intelligence to understand language, we empower organizations to discover, interpret, and act on what people are telling them. Requiring little setup, maintenance, training, or data input, Luminoso combines world-leading natural language understanding technology with a vast knowledge base to learn words from context – like humans do – and accurately analyze text in minutes, not months. Our software provides native support in over a dozen languages, so leaders can explore relationships in data, make sense of feedback, and triage inquiries to drive value, fast. Luminoso is privately held and headquartered in Boston, MA.
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Dialogflow
Dialogflow from Google Cloud is a natural language understanding platform that makes it easy to design and integrate a conversational user interface into your mobile app, web application, device, bot, interactive voice response system, and so on. Using Dialogflow, you can provide new and engaging ways for users to interact with your product. Dialogflow can analyze multiple types of input from your customers, including text or audio inputs (like from a phone or voice recording). It can also respond to your customers in a couple of ways, either through text or with synthetic speech. Dialogflow CX and ES provide virtual agent services for chatbots and contact centers. If you have a contact center that employs human agents, you can use Agent Assist to help your human agents. Agent Assist provides real-time suggestions for human agents while they are in conversations with end-user customers.
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