Audience
Logistics managers wanting a solution to automate routine tasks and enhance operational efficiency
About Augment
Augie is a virtual teammate for shippers, brokers, and carriers that calls, emails, logs into systems, collaborates, escalates, and does anything in between to complete complex tasks so you can focus on making decisions, building relationships, negotiating better rates, and growing your business. Augie does critical work, empowering your team to do more, POD collection, booking loads, check-in calls, track and trace, and verifications. Augie follows a customizable workflow of emails, calls, chats, and system interactions with dispatchers and drivers to gather proof of delivery documents quickly, allowing faster invoicing with minimal delays. Augie adapts to your business needs and values by following your standard operating procedures, workflows, and ethos to fully complete complex tasks. Augie extracts and retains knowledge from emails, phone calls, and load notes, building a knowledge base of every piece of information your organization needs to operate.
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Integrations
Company Information
Augment
Founded: 2024
United States
www.goaugment.com
Videos and Screen Captures
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Product Details
Platforms Supported
Cloud
Training
Documentation
Live Online
Videos
Support
Online
Augment Frequently Asked Questions
Q: What kinds of users and organization types does Augment work with?
Augment works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does Augment support in their product?
Augment supports these languages: English.
Q: What kind of support options does Augment offer?
Augment offers support via online.
Q: What other applications or services does Augment integrate with?
Augment integrates with: Microsoft Teams and Slack.
Q: What type of training does Augment provide?
Augment provides training in the form of documentation, live online, and videos.
