Aurigo Masterworks Community Engagement
Masterworks Community Engagement by Aurigo is an AI-powered platform designed to help government agencies manage public participation more effectively. It centralizes public comments and feedback into a single secure system for easier analysis and tracking. Using AI-based sentiment analysis, the solution identifies themes, tone, and emotions within community input in real time. Agencies can collect feedback across multiple digital channels, including social media, to reach a broader and more diverse audience. The platform reduces manual processing time and minimizes bias in evaluating public responses. Interactive maps and visualization tools make it easy to showcase projects and gather location-based input. Masterworks Community Engagement helps agencies make informed, compliant decisions based on clear community insights.
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Emotics
Emotics is an emotion analytics platform that turns text data from customer and employee feedback into business answers. Emotics assigns emotions and themes into strengths, weaknesses, opportunities and threats so you can take a strategic view of your customer or employee experience. Automatically generates benchmarks to generate insights on how you compare to competitors and the specific aspects of CX that you need to improve or optimize. Provides a window into the causes of emotional responses by providing a warning system for emotions that provoke actions. Measure the intensity of emotion expressed by customers across 8 emotion indexes and 24 emotions to pinpoints emotions driving themes that damage or improve the perception of CX. Enables a 360° view of customer by connection with NPS, CSAT, product reviews, social data and tools like SurveyMonkey and Zendesk. Emotics makes sentiment analysis redundant and goes further than NPS.
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Canvs
Canvs AI is an insights platform that transforms open-ended text from surveys, social media, transcripts, product reviews, and more into conversational intelligence about how people feel and why. Canvs is used by some of the world’s most admired brands, research agencies, and media and entertainment companies to accelerate time-to-insights, deepen understanding of audiences, and reduce the cost of analysis. Automate the analysis of open-ended text to quickly unlock consumer insights with deep, nuanced emotional context and high analytical confidence. Quickly explore, filter, and compare findings and generate stunning data visualizations with Canvs’ intuitive, easy-to-use insights portal. Streamline analysis of open-ends in your brand and concept tests and automate the coding of unaided awareness, recall and attribute questions. Quickly identify and categorize the sentiment and emotions associated with responses and respondents.
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BrandVox
- Comprehensive, easy-to-understand dashboards with all crucial social media metrics.
- Audience Insights (age, gender, geo, sources, growth)
- Hashtag performance analysis.
- Content analysis (text styles, emotions).
- Posting insights (day, time, best formats).
- Comparative reports and benchmarking.
- Text analysis feature: defining tone of voice, emotions, complexity, and predictive performance score in your texts.
- AI-powered content plan creation feature based on your previous performance and audience's preferences.
- Hashtag suggestions.
- Simple unlimited post scheduler with labels for content organization.
- Social listening: monitoring mentions and tags in real-time.
- Sentiment detection (positive, negative, neutral) and emotion detection (over 30 emotions).
- Intensity detection helps prioritize reactions based on predictive reputational damage.
- Insights about mentions: mention coverage, dynamics, topics.
- Alerts
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