Assembled is the only platform that unifies AI agents and intelligent workforce management to power fast and flexible support operations. Built for scale, we help teams automate over 50% of customer interactions, forecast with 90%+ accuracy, and optimize staffing across in-house and BPO teams. Orchestrate every chat, email, or call, balancing workloads between human and AI agents in real time — without sacrificing quality or control. Trusted by Stripe, Canva, and Robinhood, Assembled transforms support from a cost center into a strategic advantage. Our Workforce and Vendor Management tools connect forecasting, scheduling, and performance for smarter staffing decisions. AI Agents automate conversations across channels with your workflows and brand voice. AI Copilot empowers agents with real-time guidance, suggested replies, and one-click actions for faster, higher-quality resolutions.
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JOpt.TourOptimizer is an enterprise route optimization and scheduling engine for logistics, dispatch, transportation, and field service operations. It solves VRP, CVRP, VRPTW, pickup and delivery, multi-depot planning, heterogeneous fleet routing, and workforce scheduling under real-world business constraints.
The platform supports time windows, working hours, capacities, skills and expertise levels, territories, zone governance, overnight stays, alternate destinations, and custom business rules. Available as a Java SDK and Docker-based REST API with OpenAPI/Swagger, JOpt.TourOptimizer integrates into existing software platforms.
It helps organizations improve planning efficiency, service quality, transparency, SLA compliance, and operational reliability at scale. It is designed for software vendors, enterprise developers, and operations teams that need scalable optimization technology for production use, not just basic route calculation.
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Ascente
Ascente combines Operations and Accounting software solutions, as well as specialty applications designed for the Service Management industry including Plumbing, HVAC, Food Service and Refrigeration. Ascente handles every aspect of the HVAC service, plumbing service, refrigeration service, and construction contractor requirements in an integrated service contractor software, saving your business time and money, while increasing productivity. Ascente saves your business time and money by increasing productivity with applications such as mobile technician software, and various other Operations and Accounting solutions. We offer end-to-end services to meet all of your business needs. This ensures that you can focus on managing your jobs, and not IT infrastructure. Ascente Service Contractor Service is designed to support service contractor businesses of all types.
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