Audience

Companies of all sizes that need a knowledge base and help desk widget for their website

About Answerly

A complete platform with Widgets, Knowledge Base, CMS, contact forms & hundreds of features designed to help your business succeed. Write and deliver on-the-spot answers for your business. Our knowledge base platform will allow your customers to search and explore how your online business works. A widget that acts as a portable knowledge base that you can install anywhere on your website. Allows your customers to search from your knowledge base, contact you, and much more.

Pricing

Starting Price:
$29 per month
Free Trial:
Free Trial available.

Integrations

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Company Information

Answerly
Founded: 2018
answerly.io

Videos and Screen Captures

Answerly Screenshot 1
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Product Details

Platforms Supported
Cloud
Training
Documentation
Support
Online

Answerly Frequently Asked Questions

Q: What kinds of users and organization types does Answerly work with?
Q: What languages does Answerly support in their product?
Q: What kind of support options does Answerly offer?
Q: What other applications or services does Answerly integrate with?
Q: What type of training does Answerly provide?
Q: Does Answerly offer a free trial?
Q: How much does Answerly cost?

Answerly Product Features

Help Desk

Live Chat
Community Forums
Self Service Portal
Automated Routing
Multiple Brands / Products
Knowledge Base
Incident Management
Ticket Management
Alerts / Escalation
Known Issue Management
Interaction Tracking
Document Storage
Multi-Channel Communication
Service Level Agreement (SLA) Management
Network Monitoring
Customizable Branding
IT Asset Management
Real-time Chat
Email Integration

Knowledge Management

Self Service Portal
Collaboration
Discussion Boards
Cataloging / Categorization
Full Text Search
Content Management
Knowledge Base Management
Decision Tree
Artificial Intelligence (AI)