Audience

Over 20 million people use Amity Social Cloud every month, and it has become the trusted choice for a diverse range of industries, including renowned names like Harley-Davidson, Pernod Ricard, Noom, and the World Economic Forum.

About Amity Social Cloud

Amity is a technology infrastructure provider that builds ready-to-use social features that can be easily added to any app or website, such as chat, user profiles, social feeds, discussion forums, live streaming, video stories, and more.

With Amity’s customizable technology, companies can build thriving communities and grow user engagement without huge budgets, big engineering teams, and years of development.

Since 2020, Amity has experienced remarkable growth with over 100 employees in Bangkok, Milan, London, and San Francisco.

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Integrations

API:
Yes, Amity Social Cloud offers API access
See Integrations

Ratings/Reviews - 1 User Review

Overall 1.0 / 5
ease 1.0 / 5
features 1.0 / 5
design 1.0 / 5
support 1.0 / 5
More Reviews Write a Review

Company Information

Amity
Founded: 2020
Bangkok, Thailand
www.amity.co

Videos and Screen Captures

Play Video Social Chat Video Moderation
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Product Details

Platforms Supported
SaaS
Training
Documentation
In Person
Videos
Support
Phone Support
Online

Amity Social Cloud Frequently Asked Questions

Q: What kinds of users and organization types does Amity Social Cloud work with?
Q: What languages does Amity Social Cloud support in their product?
Q: What kind of support options does Amity Social Cloud offer?
Q: What other applications or services does Amity Social Cloud integrate with?
Q: Does Amity Social Cloud have an API?
Q: What type of training does Amity Social Cloud provide?

Amity Social Cloud Product Features

Chatbot

Prediction
Machine Learning
Natural Language Processing
Context and Coherence
Payment Integration
Call to Action
Inline Media / Videos
Social Media Integration
Sentiment Analysis
Reporting / Analytics
Human Takeover
Ready-made Templates

Community

Event Management
Membership Management
Content Moderation
Group Management
Member Directory
Discussions / Forums
Website Management
Ideation / Crowdsourcing
Content Management
Social Media Management
White Label

Conversational Marketing

Appointment Scheduling
Audience Segmentation
Multi-Channel Communication
Video Chat
Chatbot
Mobile Messaging
Product Recommendations
Lead Distribution
Group Messaging
Email Automation
Lead Qualification
Human Handover

Customer Engagement

Content Syndication
Live Chat
Feedback Collection
Churn Management
Analytics
Community Management
Gamification
Video Content
Communication Management

Social Networking

Advertising Management
Blogs
User Profiles
Group Management
Privacy Options
Activity / News Feed
Social Media Tagging
Event Management
Data Security
Media Library
Social Media Integration
Real-time Chat

Amity Social Cloud Additional Categories

Amity Social Cloud Reviews

Write a Review
  • William T.
    CEO
    Used the software for: 6-12 Months
    Frequency of Use: Daily
    User Role: User, Administrator, Deployment
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "AVOID"

    Posted 2023-03-01

    Pros: Their actual product is awful, with no redeeming features. Some of their more junior staff are nice to work with and I wish them well.

    Cons: Was hoping for a fast paced chat experience. Instead, we were given buggy and laggy software. COO is horrible to deal with and they overcharge you when you try and cancel.

    Overall: Avoid this company at all costs. Buggy and laggy community software. Difficult to deal with, especially their COO. Made us overpay by 2 months just to keep our app running as it was coupled with their software (despite not using their software because it was terrible). Effectively holding us hostage and forcing us to overpay by £2k+

    Read More...
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