Cogsdale Customer Service Management
Cogsdale Customer Service Management (CSM) enables clients to seamlessly integrate superior customer relationship management (CRM) with their daily business process requirements. Purpose-built to accommodate the complex billing requirements of municipalities and utilities, Cogsdale CSM streamlines operations, cuts costs, and delivers the best quality services to their customers. The solution also enables users to schedule service orders, view active connections and payment history, and create payment schedules. Cogsdale offers a best-of-breed customer information system that includes: financials, distribution, utility billing, customer management, work management, project management, and procurement. Cogsdale extends the suite to include functionality such as: interactive voice response, document management, payment kiosks, and online credit checks. Cogsdale has been delivering powerful, integrated information solutions since 1997.
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CORE Utility Billing
For 20 years CORE Utilities has been providing rural utilities, districts, and municipalities throughout the U.S. with powerful and efficient utility billing software designed specifically for the water, wastewater/sewer, and garbage industries. CORE's economical software packages allow our customers to simplify workflow, provide accurate on-time billing, and excellent service to their customers. CORE Utilities' mission is to create powerful, easy-to-use, and economical software packages for small to midsize water and wastewater utilities. CORE Utilities is committed to providing the highest quality products and services to our customers. Quality begins with a product that you can depend on to meet all of your needs today and long into the future. Customer service sets CORE apart from our competitors. Good customer service practices start with understanding our customers' needs and wants.
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UtilityTrakR
UtilityTrakR is a robust cloud-based utility billing software solution purpose-built to help manage the utility operations of municipalities, cities, co-operatives, and more. Built by Starnik, this all-inclusive utility management and billing software suite provides a wide range of features that include payments, billing (CIS), collections, customer portal access, cashiering, customizable detailed reporting, business intelligence, and meter data management with field service functions on mobile devices. With UtilityTrakR, users can easily and seamlessly send electronic bills, process payments, access data-driven insights, and deliver exceptional customer service.
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Rural Billing
Rural Billing is a reliable utility billing solution that has all the features necessary for running small utility companies in rural areas. Simple-to-use, expandable, and affordable, Rural Billing helps users build customer profiles, set up tariff plans, and create multiple rate plans based on a combination of services offered, and easily change plans when required. Key features include electronic billing, online payments, and more.
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