Audience

For companies that need an SMS app to maximize output

About 360 SMS APP

360 SMS is a pioneering text automation app for businesses built for productive, scalable messaging.

It's the most complete business messaging app built for Salesforce and has introduced many firsts to the business messaging space, particularly powerful point-and-click automation. This includes Decision Trees (a Chatbot builder), Conversation Management, and Phone Number Management, SMS Drip Campaigns, and bulk messaging for millions of recipients.

360 SMS gives teams powerful messaging capabilities with just point-and-click over 8-built in channels.

The app comes fully-featured over SMS, MMS, WhatsApp, Telephony (CTI), Viber, WeChat, FB Messenger, and Ringless Voicemail (RVM)
without any separate integrations. Installation is child's play and takes barely 5 minutes.

We use industry-recognized technology deployed over 1500+ projects and have received 600+ 5-star reviews on AppExchange. We're also Salesforce ISV partners and have been Salesforce embedded for 8+ years.

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Pricing

Starting Price:
$20 or $7 per month
Free Version:
Free Version available.
Free Trial:
Free Trial available.

Integrations

See Integrations

Ratings/Reviews - 4 User Reviews

Overall 5.0 / 5
ease 4.5 / 5
features 5.0 / 5
design 4.8 / 5
support 5.0 / 5
More Reviews Write a Review

Company Information

360 SMS APP
Founded: 2016
United States
360smsapp.com

Videos and Screen Captures

Play Video 360 SMS APP Screenshot 1 360 SMS APP Screenshot 2 360 SMS APP Screenshot 3 360 SMS APP Screenshot 4 360 SMS APP Facebook Integration
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Product Details

Platforms Supported
SaaS
Training
Documentation
Live Online
Webinars
In Person
Videos
Support
24/7 Live Support
Online

360 SMS APP Frequently Asked Questions

Q: What kinds of users and organization types does 360 SMS APP work with?
Q: What languages does 360 SMS APP support in their product?
Q: What kind of support options does 360 SMS APP offer?
Q: What other applications or services does 360 SMS APP integrate with?
Q: What type of training does 360 SMS APP provide?
Q: Does 360 SMS APP offer a free trial?
Q: How much does 360 SMS APP cost?
Q: What pricing for support is available for 360 SMS APP?
Q: What pricing for training is available for 360 SMS APP?

360 SMS APP Product Features

Customer Engagement

Analytics
Communication Management
Feedback Collection
Live Chat
Video Content
Churn Management
Community Management
Content Syndication
Gamification

SMS Marketing

2-Way Messaging
Contact Management
MMS
Mass Texting
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Artificial Intelligence
Message Personalization
Mobile Coupons
Text-to-Win

360 SMS APP Additional Categories

360 SMS APP Reviews

Write a Review
  • Monika R.
    Email Marketing Specialist
    Used the software for: 1-2 Years
    Frequency of Use: Daily
    User Role: Administrator
    Company Size: 26 - 99
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "360 SMS: Streamlined Communication Excellence"

    Edited 2024-01-03

    Pros: I appreciate the 360 SMS App for its seamless communication solutions. The platform excels in providing efficient and customizable mass texting, chat/messaging, and SMS features within Salesforce, streamlining communication processes and enhancing overall engagement.

    Cons: As of now, I haven't encountered any notable drawbacks with the 360 SMS App. Its seamless integration and efficient communication features have met expectations. I appreciate its user-friendly design and functionality, contributing to a positive experience.

    Overall: My overall experience with the 360 SMS App has been exceptional. The seamless integration, efficient communication features, and user-friendly design have significantly enhanced our workflow. It has proven to be a valuable tool for streamlining mass texting, chat/messaging, and SMS communication within Salesforce. The positive impact on our engagement and responsiveness has made it an indispensable asset for effective communication.

    Read More...
  • Allen A.
    Jr. Marketer
    Used the software for: Less than 6 months
    Frequency of Use: Weekly
    User Role: Deployment
    Company Size: 100 - 499
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Perfect multi-channel app for Salesforce users"

    Posted 2023-04-29

    Pros: 360 SMS is a streamlined messaging app that supports multiple channels, including SMS, MMS, WhatsApp, and more. Its point-and-click automation tools enable users to automate messages conveniently, run drip campaigns, create chatbots with ease.

    Cons: There are no drawbacks to this app that I can think of.

    Overall: We've been using 360 SMS for our omnichannel marketing campaigns, and it has been a game-changer. The app's automation features have saved us time and improved our messaging efficiency, resulting in better engagement rates and customer satisfaction.

    Read More...
  • Daniel R.
    Senior manager
    Used the software for: 1-2 Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 100 - 499
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Highly Flexible App"

    Posted 2022-07-01

    Pros: We're highly impressed with the set of features the 360 SMS app provides. Being a Salesforce native, the app is highly flexible, and our dedicated account manager helped meet our unique business requirements. I loved the team's responsiveness and dedication.

    Cons: Don't have a single con to talk about. overall good SMS App.

    Overall: We liked the flexibility of this app. Due to its highly customizable nature, we got what we were looking for to meet the demands of our unique use cases.
    Highly recommendable.

    Read More...
  • Rahul P.
    Executive
    Used the software for: 2+ Years
    Frequency of Use: Weekly
    User Role: User
    Company Size: 100 - 499
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Excellent texting solution for Salesforce"

    Posted 2022-06-27

    Pros: I must say the app delivers, what it promises. This app performed beyond my expectations. Its certain capabilities just won me over, especially its drip campaign, automation capabilities without coding, and link tracking. On top of it, the support team made our journey easier with the 360 SMS app.

    Cons: Nothing negative to report. Every capability is just WOW.

    Overall: The app helped to automate texts without investing much time. Also, we can track CTR of the URL sent in a text and plan our next step effectively. I must say, it's a powerful engagement metric to count on.

    Read More...
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