360 SMS APP vs. FlowUp Comparison


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About 360 SMS App is a 100% Salesforce- and Zoho-native, AI-powered messaging solution built to elevate digital engagement across 15+ channels—directly from your CRM. Trusted by 60k+ users in 100+ countries for 10+ years, it holds a 4.98/5 Salesforce AppExchange rating backed by 1,200+ reviews. Run two-way messaging from one console across SMS, WhatsApp, WeChat, LINE, Viber, Kakao, Zalo, and more. Sales, marketing, and service teams can send, receive, and track conversations without switching tools or losing context. Every interaction stays tied to CRM records—giving teams a complete view of customer communication and enabling consistent follow-ups across the lifecycle. Automate engagement with no-code tools for quick setup, or scale with CRM workflows and integrations for advanced use cases. AI boosts productivity and quality with suggested replies, message refinement, real-time translation, conversation summaries and insights, and next-best-action recommendations. AI chatbots and AI-	About Its easy-to-use interface was built to save teams time while converting more leads. Continue the conversation with follow-up automation. From customized workflows to always-on auto responders, your team will never miss a message. FlowUp makes the follow-up flow naturally and across multiple platforms. Follow up with prospects across Voice, Ringless Voicemail and SMS channels for better response rates and increased sales. Take your drip campaign further than the email inbox. With FlowUp, you can build an engaging, trigger-based customer experience for every situation across multiple marketing channels. Incorporate Text, Voice and Ringless Voicemail touchpoints into your onboarding, follow-up, and support processes. Stay connected with your leads every step of the way. FlowUp is equipped for inbound communication and lets you communicate with leads around the clock, even while you’re clocked out.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience For companies that need an SMS app to maximize output	Audience Companies searching for an all-in-one marketing and sales engagement platform for follow-up automation and lead engagement
Support Phone Support Not Supported 24/7 Live Support Supported Online Supported	Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
API Offers API Not Supported	API Offers API Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $20 or $7 per month Pricing starts at $20/month or $7/user/month. Final cost depends on users, channels enabled, and message volume. Includes native Salesforce/Zoho messaging, conversation tracking, CRM logging, templates, and compliance tools. AI, chatbot, and advanced automation features are available in higher tiers. Custom pricing available for enterprise needs. Free Version Not Supported Free Trial Supported	Pricing $0.02 per minute Free Version Not Supported Free Trial Not Supported
Reviews/Ratings Overall 5.0 / 5 ease 4.5 / 5 features 5.0 / 5 design 4.8 / 5 support 5.0 / 5 Read all reviews	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
Pros & Cons from Real Users Pros I appreciate the 360 SMS App for its seamless communication solutions. The platform excels in providing efficient and customizable mass texting, chat/messaging, and SMS features within Salesforce, streamlining communication processes and enhancing overall engagement. 360 SMS is a streamlined messaging app that supports multiple channels, including SMS, MMS, WhatsApp, and more. Its point-and-click automation tools enable users to automate messages conveniently, run drip campaigns, create chatbots with ease. We're highly impressed with the set of features the 360 SMS app provides. Being a Salesforce native, the app is highly flexible, and our dedicated account manager helped meet our unique business requirements. I loved the team's responsiveness and dedication. I must say the app delivers, what it promises. This app performed beyond my expectations. Its certain capabilities just won me over, especially its drip campaign, automation capabilities without coding, and link tracking. On top of it, the support team made our journey easier with the 360 SMS app. Cons As of now, I haven't encountered any notable drawbacks with the 360 SMS App. Its seamless integration and efficient communication features have met expectations. I appreciate its user-friendly design and functionality, contributing to a positive experience. There are no drawbacks to this app that I can think of. Don't have a single con to talk about. overall good SMS App. Nothing negative to report. Every capability is just WOW.
Training Documentation Supported Webinars Supported Live Online Supported In Person Supported	Training Documentation Supported Webinars Not Supported Live Online Supported In Person Not Supported
Company Information 360 SMS APP Founded: 2012 United States 360smsapp.com	Company Information FlowUp Founded: 2020 Canada flowup.com
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Categories Business Text Messaging Supported Customer Engagement Supported Ringless Voicemail Drop Supported SMS Marketing Supported	Categories Ringless Voicemail Drop Supported Sales Enablement Supported Sales Engagement Supported
Show More Features Customer Engagement Features Analytics Supported Churn Management Not Supported Communication Management Supported Community Management Not Supported Content Syndication Not Supported Feedback Collection Supported Gamification Not Supported Live Chat Supported Video Content Supported SMS Marketing Features 2-Way Messaging Supported Artificial Intelligence Not Supported Contact Management Supported Mass Texting Supported Message Personalization Not Supported MMS Supported Mobile Coupons Not Supported Mobile Keywords Supported Polls / Voting Supported Reporting/Analytics Supported Scheduled Messaging Supported Shortcodes Supported Text-to-Win Not Supported
Integrations Salesforce Supported Zoho CRM Supported Agile CRM Not Supported Bitrix24 Not Supported CRMJIO Supported Copper Not Supported Creatio Not Supported Dial Your Leads Not Supported Google Sheets Not Supported HubSpot Customer Platform Not Supported Insightly Not Supported Keap Not Supported LeadMailbox Not Supported LionDesk Not Supported Make Not Supported Pipedrive Not Supported Podio Not Supported Sticky.io Not Supported Sugar Sell Not Supported Vtiger CRM Not Supported Show More Integrations View All 3 Integrations	Integrations Salesforce Supported Zoho CRM Supported Agile CRM Supported Bitrix24 Supported CRMJIO Not Supported Copper Supported Creatio Supported Dial Your Leads Supported Google Sheets Supported HubSpot Customer Platform Supported Insightly Supported Keap Supported LeadMailbox Supported LionDesk Supported Make Supported Pipedrive Supported Podio Supported Sticky.io Supported Sugar Sell Supported Vtiger CRM Supported Show More Integrations View All 29 Integrations
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