Audience

Businesses in need of a scheduling, video calling experiences and analytics solution

About 24sessions

24sessions offers various ways to create an interaction. Our booking technology allows scheduled meetings, instant click to call journeys and escalation from chat. Meet customers how it suits them best. From a rich video call with screen sharing to a quick voice chat on your site or a full fletched co-browse session. On any device, including mobile, without installations. Thanks to recordings and automated transcriptions your interactions will become more effective and efficient. With our analytics suite you get insights in customer satisfaction, compliance, script adherence and goal attainment. All video calls are encrypted, take place on your own trusted domain, are accessible with a unique & temporary access link and can only be started by the assigned agent. Your data is securely stored in Europe, AES-256 encrypted and access is protected with advanced access management, audit trails and user federation.

Integrations

API:
Yes, 24sessions offers API access

Ratings/Reviews

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Company Information

24sessions
Netherlands
24sessions.com

Videos and Screen Captures

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Product Details

Platforms Supported
Cloud
iPhone
iPad
Android
Training
Documentation
Live Online
Webinars
Support
Phone Support
Online

24sessions Frequently Asked Questions

Q: What kinds of users and organization types does 24sessions work with?
Q: What languages does 24sessions support in their product?
Q: What kind of support options does 24sessions offer?
Q: What other applications or services does 24sessions integrate with?
Q: Does 24sessions have an API?
Q: Does 24sessions have a mobile app?
Q: What type of training does 24sessions provide?

24sessions Product Features

Conversation Intelligence

Call Recording Not Supported
Call Recording Cloud Storage Not Supported
Call Transcription Not Supported
Call Analytics Not Supported
Topic Tags Not Supported
Topic-Based Analytics Not Supported
AI Insights Not Supported
Call/Meeting Sharing Not Supported
Call Snippets Not Supported
Account Health Alerts Not Supported
Sales Coaching Not Supported
Win/Loss Analysis Not Supported
Video Conferencing Analytics Not Supported

Meeting

Agenda Management Supported
Attendee Management Supported
Board Meetings Supported
Committee Meetings Supported
Internal Meetings Supported
Invitation Management Supported
Legislative Meetings Supported
Meeting Room Booking Supported
Scheduling Supported
Action Item Tracking Not Supported
Materials Management Not Supported
Meeting Feedback Not Supported
Meeting Preparation Tools Not Supported
Minutes Management Not Supported
Post-Meeting Tools Not Supported
Travel Management Not Supported
Voting Management Not Supported

Video Conferencing

Whiteboard Not Supported
On-Demand Webcasting Not Supported
Electronic Hand Raising Not Supported
Two-Way Audio & Video Not Supported
Record & Playback Ability Not Supported
Presentation Streaming Not Supported
Private Chat Not Supported
Video Conferencing Not Supported
Real-Time Chat Not Supported
Presentation Tools Not Supported
Screen Sharing Not Supported
Mobile Access Not Supported

Web Conferencing

Whiteboard Not Supported
On-Demand Webcasting Not Supported
Electronic Hand Raising Not Supported
Two-Way Audio & Video Not Supported
Record & Playback Ability Not Supported
Presentation Streaming Not Supported
Private Chat Not Supported
Video Conferencing Not Supported
Real-Time Chat Not Supported
Presentation Tools Not Supported
Screen Sharing Not Supported
Mobile Access Not Supported